This is an opportunity for an inspired individual to transition from a case management position to organizational leadership. The successful candidate will have the opportunity to develop many of the skills required to lead an independent non-profit organization and make an enormous impact on a special community.
Candidate Profile: The ideal candidate will have the following characteristics, skills and qualifications
Passion for the Mission
The ideal candidate will feel a deep compassion and respect for families facing homelessness. This person will be passionate about enhancing the quality of life of low-income families across Chicagoland and be motivated to provide programs and opportunities that serve the organization’s mission. He or she will embrace the vision of Family Promise and be willing to work closely with organizational leadership, staff, congregational leaders, volunteers, and families facing homelessness, treating each with respect.
The ideal candidate will work closely with the Agency’s Executive Director to further develop and manage programmatic functions of the Agency. The individual chosen for this position will coordinate and oversee all program functions, which include staff oversight, grant compliance, and agency data management and reporting. Specifically, the successful candidate will be capable of:
Supervising case managers, and overseeing the successful implementation of their work; evaluating families for intake and discharge; and providing direct services when required.
Managing overall programming for the diversion, shelter, and aftercare systems.
Building and maintaining strong relationship with a diverse community that includes program participants, community partners, congregations, and volunteers.
Identifying, securing, and connecting participating families with resources to help them secure permanent housing and employment.
Competently implementing administrative and operational functions using Microsoft Office software (Word, Excel, and Outlook), and databases including Salesforce and HMIS.
Speaking Spanish (while not a requirements, it would be a significant asset).
This search is being led by Joel Massel of Creative Management Services. To apply for this role, please submit a cover letter indicating your interest and qualifications, and your resume to firstname.lastname@example.org. Please indicate “Program Manager” in the subject line. No phone calls please.
Minimum of a bachelor’s degree, master’s degree preferred, in the social services, such as sociology, psychology, or social work.
Three to five years of experience working in a non-profit, social service setting, preferably providing a high level of care to people facing homelessness; familiarity with trauma-informed care and awareness of issues surrounding populations of people experiencing poverty or homelessness.
Mental and emotional fortitude, adequate self-care, and awareness of surroundings required to work with families in homeless situations.
Experience working with volunteers; familiarity with community resources in Chicago and the northern suburbs.
Solid organizational and project management skills to promote productivity and efficiency; a willingness to work in a flexible environment necessary to meet the needs of our guests.
Excellent interpersonal skills and the ability to work independently.
Ability to lift at least 30 pounds and climb stairs.
A valid Illinois driver’s license and good driving record required for travel throughout the north shore in an agency vehicle.
Additional Salary Information: Compensation includes a salary up to $45,000, based upon qualifications and experience; and health insurance.
About Family Promise Chicago North Shore
Family Promise Chicago North Shore (FPCNS) is helping families in homeless situations regain stability. Our solution is unique. We work to keep families housed who are on the verge of homelessness by working closely with property owners, social service agencies, and the families. For families who are homeless, we provide emergency shelter and meals, plus a supported pathway to self-sufficiency. Our main focus is to help our guest families move into permanent and sustainable housing and obtain employment as quickly as possible. When we help parents meet their basic needs and give them the opportunity to create a plan to get back on their feet, they begin to realize their dreams of providing a better life for themselves and their children. This improves the lives of future generations and changes our community for the better.