The Program Director of the College Completion Corps is a new position to Michigan College Access Network (MCAN) as we expand our commitment to AmeriCorps and our college success programming. Under the supervision of the Director of Service Strategy, the Program Director will help design, implement and evaluate a new program, the College Completion Corps. Model development has already begun.
The College Completion Corps is an AmeriCorps-funded program that places college completion coaches on community college campuses across the state to support students in successfully retaining, persisting and completing a post-secondary certificate or degree. MCAN received a planning grant from the Michigan Community Service Commission in 2019 to support the development of a full proposal to launch the program in mid-late 2020.
The ideal candidate is self-motivated, technically-capable, detail-oriented and has the ability to prioritize multiple tasks in a fast-paced, innovative environment. Having a tolerance for ambiguity and an adventuresome outlook will help ensure success within MCAN’s work and culture. A strong commitment and understanding of the role of college access in addressing racism and equity is essential. An understanding of the federal AmeriCorps program will be helpful as well.
This position is currently grant funded.
Primary Duties and Responsibilities
The Program Director performs a wide range of duties including, but not limited to, the following:
Supervise all future and current program staff.
Plan and deliver high quality and effective pre- and in-service training to all completion coaches. Assess training to ensure continuous improvement and just-in-time training when necessary. Seek and contract with external training partners where appropriate.
Plan and deliver all training for campus-based site supervisors required for Completion Corps host sites.
Help maintain strong relationships with funding partners including foundations, employers and other investors.
Ensure a robust recruitment process for high-quality completion coaches who represent the communities and campuses they will be serving and meet the requirements to serve as an AmeriCorps member.
Work closely with host campuses regarding recruitment, training, data collection, evaluation and any other topics necessary for program success.
Help create, manage and report on program budgets including grant funding and other investments.
Collect and manage appropriate data to measure program impact. Make programmatic changes to increase impact as the program evolves. Regularly report outcomes internally at MCAN and externally to coaches, partners, host sites, funders and the public.
Help create, launch and grow an alumni engagement program to ensure Completion Coaches stay connected to MCAN after their years of service.
Work closely with the Michigan Community Service Commission (MCSC) and its AmeriCorps Program to ensure compliance, protocols and systems are created and kept up as the federal and state requirements change over time. Serve as an AmeriCorps Program Director and participate in all required activities as such with the MCSC.
Work within the MCAN Service Strategy department and across the organization with other departments to coordinate, collaborate and amplify all work.
Work with the Community Mobilization department to manage the grantmaking process for applicant campuses to the Completion Corps program including creating and updating the request for proposals, facilitating the review process, outreaching to potential applicants, and managing memoranda of understanding.
Serve as a contributing member of the MCAN team and provide leadership in increasing postsecondary access and success on behalf of the organization and in support of the strategic plan. This includes finding ways to build an anti-racist internal and external culture.
Employ Targeted Universalism to move the needle on MCAN’s college access dashboard metrics.
Speak widely across the state and country at meetings and conferences to raise the profile of the program and the organization while providing advice and learnings to others seeking to support our or alike missions.
Work with and support Local College Access Networks, Promise Zones, and other partner organizations to assist their efforts and ensure the Completion Corps is aligned with their activities.
Perform other duties as needed to advance the mission of the Michigan College Access Network.
Education, Job Knowledge and Experience Requirements
The ideal candidate should:
Have an understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
Have experience considering the impacts of college access and success on multiple communities, including communities of color, and those with low socioeconomic status.
Have experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
Prioritize work, multi-task, work independently with minimal supervision, and accurately perform duties in a fast-paced environment.
Have ability to solve problems, pay attention to detail, and follow through on tasks assigned through completion.
Work efficiently and adhere to established deadlines.
Possess strong interpersonal skills and the ability to work effectively as part of a team.
Have a passion for working in the nonprofit and education sector – especially for postsecondary attainment.
Have strong written communication skills that demonstrate professional composition, proper grammar, clarity, and reflect the tone of the Michigan College Access Network.
Show professionalism in all they do through confidence, competence and communication.
Have extensive knowledge of Microsoft Office Products and Gmail as well as knowledge of basic office and communication equipment and software.
The ideal candidate must:
Have a Bachelor’s degree in a relevant field.
Have a strong and demonstrated commitment to equity.
Have a valid in-state driver license for local travel.
Priority will be given to candidates with:
Experience with launching and/or leading AmeriCorps programs.
Experience working on a community college campus or directly with community college students.
Prior service as an AmeriCorps member in any stream of service.
A Master’s degree in a relevant field, preferred.
How to Apply
MCAN believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
MCAN is an Equal Opportunity Employer and encourages people from all backgrounds to apply.
For questions related to this position, please email Vicky Wright, Director of Operations, at email@example.com. To apply, please submit résumé and cover letter to firstname.lastname@example.org. We encourage you to apply by July 8, 2020.
Additional Salary Information: Benefits
This position is full-time and is eligible for MCAN’s full benefits package including generous health, dental, vision, life, and disability insurance, retirement benefits, significant paid time off, paid holidays, and a fun work environment.
About Michigan College Access Network
Since our founding a decade ago, Michigan College Access Network has known that college changes everything—and perhaps even more critical to our mission is the belief that college is for everyone.
We do what it takes to provide students in Michigan with a brighter long-term future, through college access and postsecondary certificate and degree attainment: doing the research, talking to agents of change, connecting resources, being a changemaker.
Why? By encouraging Michigan residents to earn postsecondary certificates and degrees, we not only help them earn more and promote their well-being—we also strengthen Michigan's talent pool, retain and attract businesses to the state and stimulate Michigan's economy in the process.
Through college access, we are also able to promote equity in our state. We work to ensure that every student in Michigan has the opportunity to attend college—especially low-income students, first-generation college-going students and students of color.
For more information, visit www.micollegeaccess.org.