Manager, e-Learning

POSITION OVERVIEW

Under the supervision of the Director of Education and Professional Development, manages the design, development and implementation of all online educational resources. Translates content created by subject matter experts into instructionally-sound education that improves learner performance. Identifies delivery methods best matched to learning needs and aligned with instructional goals, AES education strategic goals and ACCME accreditation standards. Provides staff support to the Online Education Committee and guidance to subject matter experts in the creation of online education content. Develops and employs tools and technologies appropriate for a variety of learning delivery methods including recorded lectures, self-assessments, PI-CME, podcasts, webinars, blended learning, video and mobile learning. Generates and analyzes activity reports and exam results in order to identify education needs and opportunities for digital enhancement. Provide customer support for digital products, either by training frontline member service staff to respond or directly supporting member inquiries. 

 ROLES AND RESPONSIBILITIES:

• With minimal supervision by the Director, and in coordination with stakeholders of the professional society, manage the development and execution of new and existing continuing education activities that are interactive, engaging, and aligned to the needs of the epilepsy professional community.
• Provide e-learning expertise and recommendations for how to leverage the existing education technology systems, and identify new systems, to optimize the members’ learning experience.
• Apply a systematic product development process, work plan, production schedule, and QA plan to ensure consistency for all current and future online activities.
• Demonstrate expertise in the full integration of adult learning principles and compliance with ACCME accreditation requirements and standards. Obtain continuing medical education (CME) and continuing education (CE) credit approval for eligible online activities.
• Work closely with Online Education Committee to routinely evaluate the effectiveness and content accuracy of online activities, and recommend enhancements, design improvements, and LMS interface changes to the Director.
• Provide key insights and recommendations to the Director and Marketing team to support marketing efforts for online activities.
• Oversee the customer service and user feedback processes for assigned activities and identify areas for improvement based on customer input.
• Maintain standard operating procedures for the creation and implementation of all online education resources.
• Provide oversight to education coordinator for the continuing education credit claim process for enduring activities and generation of evaluation reports.
• Staff liaison to the Online Education Committee.
• Develops annual enduring programs budget. Monitor performance against budget and makes recommendation for course correction as needed.
• Performs other duties as assigned.