Status: Full time, exempt (40 hours/week, M-F), periodic evening and weekend hours required
Salary Range: $40,000-42,000
Benefits: Health, paid vacation & sick days
The Programs & Operations Manager will oversee the day-to-day operations of the Links Hall office and serve as the associate producer on all artist programs, including residencies, festivals, co-presentations, and subsidized rental programs. Reporting to the Executive Director, this person is the primary liaison for the diverse network of independent, contemporary performing artists from Chicago and the Midwest who call Links Hall their home. Our ideal candidate genuinely enjoys being a managerial jack-of-all-trades and brings to the table applied experience in performing arts administration. Please note: This is not an entry-level position.
Physical demands of job: In addition to administrative duties, occasional standing, walking, lifting, and moving of theater chairs, props, or equipment may be anticipated in the course of event production.
Program Management (40%)
• Write and negotiate artist contracts; schedule performances, rehearsals, and technical rehearsals; maintain open communication with artists throughout their Links Hall production
• Manage and help develop performance program budgets
• Oversee open application and jury process for artist residency program
• Coordinate subsidized rentals, including: responding to inquiries, booking, tracking payments, and reconciling rental accounts
• Serve as Associate Producer on Links Hall special presentations and festivals
• Liaise between artists, curators, and staff on marketing needs; prepare artist collateral (copy, bios, media) for marketing contractors or designers
• Write program and grant reports for funders and board of directors; conduct evaluations and make recommendations to Executive Director for program improvement or evolution
Operations Management (40%)
• Field and answer general inquiries about Links Hall from patrons, vendors, artists, and the public; serve as primary point person for phone, email, visitors, deliveries, facilities staff, and contractors
• Manage studio calendars, in conjunction partner venue Constellation; schedule event coverage, ensuring building is adequately staffed for all weekday, evening, and weekend programs
• Process incoming payments (rental fees, donations) in coordination with Executive Director and bookkeeper; submit payment requests for artists and contractors
• Responsible for smooth functioning of office IT, including set-up and scheduled maintenance of computers, printer/scanner, and phone systems, as well as software and subscription services
• Responsible for opening and closing duties of theater facility, receiving deliveries, etc.
• Ensure office, studio, and facilities are clean and well stocked; coordinate supply orders as needed
• Research, develop, and/or implement new operational processes and systems
• Supervise interns and/or contractors in support of activities above
Box Office & Front of House Management (10%)
• Manage online ticketing system and maintain accurate event listings
• Reconcile box office receipts and accounts for all performances
• Schedule, train, and supervise box office staff and house managers
Development Support (10%)
• Support Executive Director in select development tasks (i.e. maintaining database, donor records, and mailing lists, preparing thank you letters and annual appeal, grant administration, etc.)
• Assist Links staff and Board in producing fundraising events
• Attend quarterly Board meetings and special events
Interested candidates should submit a resume and cover letter to: firstname.lastname@example.org, no later than Sunday January 5, 2020. Applications will be reviewed on a rolling basis.
Links Hall is an equal opportunity employer and does not discriminate on the basis of race, color, ethnicity, national or geographic origin, religion, sex, sexual orientation, gender identity or expression, age, or disability. We value an equitable and inclusive workforce, and seek to provide a creative home for individuals with diverse perspectives, backgrounds, and experiences.
• Passionate about the independent performing arts scene in Chicago
• Flexible, judicious, and willing to work as a cooperative member of a small team
• A generous, strong communicator—in writing, in conversation, and in front of a room
• Dependable, detail-oriented, driven by an impulse to see things (projects, ideas, processes) through to completion
• Skilled at balancing the urgent tasks and the important tasks in any given day, addressing the former while moving the latter forward on schedule
• A minimum of 3-5 years of administrative experience working for a cultural or nonprofit organization
• Expertise producing live events in one or more of the following program areas: dance, theater, puppetry, new vaudeville/cabaret, contemporary performance art, or music
• An aptitude for systems thinking; experience with databases and/or ticketing software preferred
• Excellent computer skills; experience with Mac and fluent use of software, including Microsoft Office (Word, Excel), Gmail, Google Drive, and Cloud-based file storage
About Links Hall
Since 1978, Links Hall has encouraged artistic innovation and public engagement by maintaining a theater facility and providing flexible programming for the research, development, and presentation of new work in the performing arts. Links realizes its mission as an artistic incubator, a launch pad that partners directly with artists through commissioning residencies and artist-conceived programs in order to achieve outcomes greater than either organization or individual could accomplish alone. In 2013, Links Hall joined forces with musician/presenter Mike Reed to develop a new collaborative arts venue in Roscoe Village, now the shared home of the for-profit Constellation and the nonprofit Links Hall.