Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
T he Center for Contemporary Arab Studies (CCAS) is the only academic center in the United States focusing exclusively on the Arab world. Since its founding in 1975, CCAS has prepared new generations of diplomats, scholars, teachers, policymakers, and leaders in the business and nonprofit sectors capable of critical thought, constructive dialogue, and creative engagement with the Arab world.
The Office Manager manages the day-to-day operations of CCAS and provides a wide range of administrative and operational support and resources to faculty and staff. S/he works closely with CCAS faculty, staff, and students. Reporting to the Assistant Director of CCAS, the Office Manager has additional duties that include but are not limited to:
Manages all CCAS facilities, including common space, boardroom, offices, balconies, and office equipment (computers, printers, copiers, faxes, phones, shredders), maintaining a professional appearance of front desk area.
Provides key administrative and logistical support to the Director, Assistant Director, and other faculty and staff, including support for major center initiatives such as annual board meetings, symposia, and Educational Outreach program.
Works with Facilities Management, University Information Services, and other GU offices and contractors to ensure routine maintenance, housekeeping, and on-call service when needed.
Maintains kitchen area and its equipment (microwave, coffee machine, refrigerator) and supplies.
Serves as Requisitioner and Expense Preparer in GMS, preparing related financial transactions and documentation, and reconciling Procards monthly.
Manages FedEx accounts and orders and maintains stock of office supplies and equipment, including operating software.
Serves as Timekeeper in GMS, managing the work of student employees in conjunction with the Assistant Director.
Trains student and temporary employees to manage the front desk and perform Office Manager duties as appropriate, and supervises them in the performance of these duties.
Maintains front desk training manual and other associated materials, ensuring information is current and relevant.
Manages CCAS info email, responding to and/or referring emails as appropriate and serving as primary representative of CCAS.
Receives visitors and callers of all types, including current students, prospective students, parents, GU staff and faculty, external constituents, and distinguished guests of CCAS.
Provides program, procedural, and directional information, referring to other offices/departments as appropriate.
Manages CCAS space assignments in coordination with the Assistant Director and the Dean's Office, and access to and maintenance of shared adjunct faculty office, assisting faculty and staff when needed.
Organizes, coordinates and provides logistical support for CCAS Director's national and international travel.
Requirements and Qualifications
Minimum of two years of office management experience, preferably in a university setting
Proficiency in current office technologies
Commitment to outstanding customer service
Ability to thrive in a fast-paced, complex environment
Excellent interpersonal skills for frequent interaction with students, staff, faculty, and visitors
Patience and flexibility with some knowledge of protocol and etiquette
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR07545
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.