The College is committed to building a representative and diverse faculty, administrative staff, and student body. We encourage applications from all qualified persons.
Job Summary/Basic Function:
The Museum Communications and Events Coordinator is responsible for strategy, planning, and implementation of museum public relations and marketing campaigns, internal and external communications programs, and initiatives to increase public understanding of and support for The Trout Gallery's mission and goals. This two‐year position is designed for recent graduates of M.A. programs in Museum Studies and its related fields. This opportunity will appeal to candidates who thrive in a cohesive, team‐based environment, and who are excited by the possibilities of mentoring and working collaboratively with college students. The position comes with a budget for planning an event or program directly related to the selected candidate's preferred area of museum operations, including curatorial, community/campus events, programs, and promotions. In addition, the museum will support attendance at professional conferences and workshops to further develop the candidate's career.
Coordinates planning and execution of museum events and programs, working with staff, stakeholders, caterers, and other vendors to create experiences that support the museum's missions and goals. Student Engagement Program
Direct the museum’s student engagement program, which is designed to promote museum activities on campus. The MCEC will lead a team of approximately 30 Dickinson College students in sessions designed to increase student knowledge of and participation in the museum profession and gallery exhibitions and programs. Additionally, the MCEC collaborates with students to gather feedback on museum programs and plan student‐centered activities. Visitor Relations
Work collaboratively with the museum's visitor services staff toensure the delivery of meaningful experiences and excellent service to museum volunteers, members, and guests using customer service standards set forth by museum best practices. Provide training in greeting, orienting, and personalizing visitor experiences. Internal Communications
Work with the museum's management team on the implementation and operation of the museum's Sales Force communication system, which the museum acquired to increase the efficiency and reduce the workload associated with the integration of events and programming, staffing, and collections management. This entails developing processes and procedures for the use of Sales Force by staff members, training new staff in its use, and overseeing daily operation among the museum's staff, and troubleshooting problems as they arise. Institutional Research
Collects, develops, analyzes, and communicates institutional data (e.g. attendance, visitor experience, on‐line analytics) and other information to internal staff and external constituents in order to support and enhance informed decision‐making, strategic planning, and institutional self‐assessment. Manages visitor and member information systems and distribution of museum print materials.
The Museum Communication and Events Coordinator (MCEC) supervises a core of five student assistants that support communication and events projects. Additionally, the MCEC works closely with the Education Department in planning and staffing education programs and events. The MCEC will attend Tuesday and Thursday noon meetings to coordinate student staffing and supervise Museum Ambassador training at the museum. The MCEC will contribute to student training in the areas of Visitor Experience, Social Media, Museum Promotions and Community Relations.
Master’s Degree in Museum studies or nonprofits arts management with emphasis in marketing, events, administration.
Additional Licensure Certifications:
Internship or direct professional experience in the museum profession, preferably at a small liberal arts college.
Fluency in a variety of social media platforms.
Considerable experience working with the public
Excellent writing, editing, and public speaking skills.
Knowledge of basic design and photographic tools useful.
Command of a second language desirable.
Internal Number: 5182
About Dickinson College
Known for its innovative curriculum, Dickinson is a highly selective, private liberal-arts college. One of the nation's oldest colleges, and named in honor of a signer of the U.S. Constitution, Dickinson became the first college chartered in the newly recognized United States in September 1783. As of 2017, Dickinson has just over 800 full-time employees - administrators, faculty and staff - and its 104-acre campus is populated by students from 42 U.S. states and territories and 44 foreign countries. More than half of students study abroad through the school's 35 programs in 25 countries on six continents, mainly in noncapital cities. Dickinson is known for its sustainability initiatives and is continually recognized by such groups as the Princeton Review (Green Honor Roll), the Association for the Advancement of Sustainability in Higher Education (AASHE; Gold rating) and Sierra magazine ("Cool School" and one of America's greenest colleges). Dickinson's stunning campus - featuring beautiful landscaping and buildings made of limestone from Dickinson's own quarry - is located in the heart of the historic central Pennsylvania town of Carlisle, a key marker in Civil War activity. Found...ed in 1751, Carlisle is a cosmopolitan town of 20,000 people, nestled between mountains that have long been a destination for outdoor enthusiasts. The Appalachian Trail and several mountain lakes are within easy reach of the campus, as is Hershey Park and historic Gettysburg.The town is a transportation hub linked by highway, rail and air to prominent East Coast cities, with driving times that make these cities readily accessible: Harrisburg, 20 minutes; Gettysburg, 30 minutes; Baltimore, 90 minutes; Washington, D.C., two hours; Philadelphia, two hours; New York, three hours; Pittsburgh, four hours. Dickinson takes pride in its campus wellness and professional development programs, offering an array of opportunities to faculty and staff through its Holistic Health Incentive program. In 2014, the American Heart Association (AHA) recognized Dickinson as a gold-level Fit-Friendly Worksite, a national award that acknowledges the college's commitment to a vibrant wellness culture on campus. Dickinson offers a competitive benefits package and retirement plan, plus tuition remission and tuition assistance incentives. The college is committed to building a representative and diverse faculty, administrative staff and student body. We encourage applications from all qualified persons.