About NAPCA: At the National Asian Pacific Center on Aging (NAPCA), we are guided by a commitment to excellence and core values that mobilize teamwork and collaboration to empower and advocate with and for Asian American and Pacific Islanders (AAPIs), the fastest growing and most diverse ethnic group in America. NAPCA is the only national nonprofit organization with a mission to preserve and promote the dignity, well-being, and quality of life of AAPIs as they age.
About the Senior Community Service Employment Program (SCSEP): SCSEP is the largest federally-funded program specifically targeting older adults seeking employment and training assistance. The goal of SCSEP is to help participants gain work experience and overcome barriers by receiving on-the-job training at not-for-profit, 501(c)(3) community based organizations or government agencies. The dual purpose of the SCSEP program is to provide community service while also improving participant’s job skills to enable them to find full or part-time unsubsidized employment.
The Program Assistant for the Senior Community Service Employment Program (SCSEP) supports the team in the Chicago office with administrative and case management duties. This position reports to the SCSEP Project Director, Chicago. Qualified candidates will have demonstrable experience and behaviors consistent with NAPCA’s mission, vision, and core values. We are seeking candidates that are passionate about seeing our elders thrive in our communities.
Essential Duties and Responsibilities:
Interpret and explain information such as eligibility requirements and application procedures to applicants and program participants.
Interview applicants and participants to verify their eligibility of SCSEP and recertify annual eligibility.
Compile, record, and evaluate personal and financial information to provide complete and accurate reporting and determine program eligibility in accordance within the United States Department of Labor (USDOL) and NAPCA guidelines.
Provide assistance to SCSEP program staff with the following:
Facilitate orientations and job readiness workshops for program participants
Conduct needs assessments and develop individual employment plans
Review and reconcile payroll
Maintain communication with program participants regarding program policies, procedures and scheduling of appointments.
Train program participants with strategies to develop job skills, workforce knowledge, and appropriate confidence and experience to succeed in the local workforce
Ensure that the Chicago SCSEP office operates in a professional manner
Promote professionalism in accordance with NAPCA Organizational Mission and Statement of Philosophy
Comply with SCSEP policies, procedures and related requirements
Other duties as necessary and assigned.
Skills and Abilities:
Minimum two years’ experience in social services, workforce placement, or other case management positions, preferably with employment and training programs and/or programs focused on independent older adults
Strong preference for experience with job and workforce development, job skills training, and skill-building
English proficiency required, bilingual skills in an Asian or Pacific Island language strongly preferred
Superior communication skills, both written and oral
Organized, timely, and efficient workflow and style
Passion for working with the AAPI and senior communities, commitment to diversity
Additional Salary Information: Other
This is a non-exempt, full-time position.
NAPCA offers a competitive benefits package which includes generous time off, paid holidays, health, dental, life, short-and-long-term disability insurance plans, 401K with employer match, and tuition reimbursement.
Internal Number: SCSEP
About National Asian Pacific Center on Aging (NAPCA)
ABOUT NAPCA - At the National Asian Pacific Center on Aging (NAPCA), we are guided by a commitment to excellence and core values that mobilize teamwork and collaboration to empower and advocate with and for Asian American and Pacific Islanders (AAPIs), the fastest growing and most diverse ethnic group in America. NAPCA is the only national nonprofit organization with a mission to preserve and promote the dignity, well-being, and quality of life of AAPIs as they age. What motivates us? Respect. Honor. Love. Most of all, the opportunity to create impact in the lives of the people we serve and to empower our seniors to thrive. As diverse as we are as AAPIs, the common thread that ties us together is our families. Our parents, and grandparents before them, have instilled the value of family above all things, and that’s what makes our AAPI elders so special.Over the generations, AAPI families who have immigrated to the U.S. have given us gifts from their host cultures, including language, cuisines, arts, religion, talents, customs, music, and courtesies. As a result, our lives are richer because of the elders who have come before us. Now, it is our turn to give back and we invite you to join us!For more information, please visit www.napca.org.