Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutchs pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nations first cancer prevention research program, as well as the clinical coordinating center of the Womens Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.
Clinical ResearchSupport (CRS) is the central clinical trials office for the Fred Hutch/University of Washington Cancer Consortium. The CRS Training Program Manager is seeking a highly motivated, creative, and customer focused individual to support the training program for clinical research staff and faculty. Working closely with the Training Manager, this position will coordinate meetings and training events, provide general onboarding support, help track, revise, and facilitate the review of documents, SOPs, policies, and training-related content in SharePoint and LMS, and support training communications and program monitoring. This role will also interface with various roles within the department and across the institution partners.
This is a temporary, six-month position.
Workshops and training events: Organize and coordinate logistics including room reservations, catering, equipment-set up, signage displays, and registration table support, assist with agenda, slide deck, and support materials preparation, manage events and registration page in the LMS, disseminate training certificates for review and posting, collect, enter, and disseminate evaluation results to speakers, track and confirm attendance.
Onboarding/Customer Support: Arrange and address system access issues, maintain and update email distribution lists, track and perform quality checks of onboarding metrics, maintain checklists, and assist in the creation of other process tools.
SOP Library Management: Coordinate and manage the library of Standard Operating Procedures (SOPs) ensuring documents are reviewed annually and disseminated/posted appropriately.
Curriculum development: Help create training and other support materials for training sessions and workshops, update tracker for annual revisions.
eLearning: Verify training completions, generate and disseminate training reports, review and beta-test internally developed online modules, and upload and manage training content in the LMS.
Communications : Compose and disseminate training announcements, newsletters, continuing education confirmation letters, and other types of communications to clinical research staff, and handle outgoing communication or questions to meeting/ event participants.
Meeting support: Coordinate project meetings including scheduling and conference room reservation, photocopying, and take meeting minutes.
Program Improvement: Assist with the tracking of training program metrics, monitor results and report findings to Training Manager.
Other duties: Maintain inventory of supplies for training and onboarding, help create performance tools and templates, assist with the tracking, revision, and posting of documents and policies, and support content updates on SharePoint site and outfacing website. Perform additional duties as assigned.
Bachelor's Degree, preferably in HR or Communication is required
Experience in clinical trial environment or non-profit preferred
Strong communication and problem-solving skills
Possess excellent interpersonal skills, both oral and written
Detail oriented, analytical skills, and highly organized
Superior customer service with both department and external customers
Promotes and demonstrates a high level of professionalism
Ability to work independently and execute tasks with minimal supervision
Ability to adapt to changing work priorities to meet tight deadlines
Proficient in Microsoft Office Suite - Outlook, Word, Excel, PowerPoint, Publisher, and SharePoint
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At Fred Hutchinson Cancer Research Center, teams of world-renowned scientists and humanitarians work together to prevent, diagnose and treat cancer, HIV/AIDS and other diseases. Researchers are discovering new ways to detect cancers earlier, improve treatments, and learn how to prevent cancers from growing. Although Fred Hutchinson opened its doors in 1975, its history began about 20 years before that. In 1962 Fred Hutchinson envisioned a center devoted to studying cancer, a disease that took his brother’s life. Today Fred Hutchinson is contributing to the next waves of breakthrough treatments and prevention strategies. Fred Hutchinson collaborates with the Seattle Cancer Alliance, the National Cancer Institute, and the University of Washington.