The Palo Alto Veterans Institute for Research (PAVIR) is seeking a Research Assistant to join Team Participatory System Dynamics (PSD), which is working to change the way health care quality improvement decisions are made across all layers of the largest integrated health care system in the United States - the Veterans Health Administration (VHA).
This position will help coordinate the efforts of our nationally distributed, cross-functional team by supporting the Principal Investigator (PI) and HQ (Headquarters team) in tracking workflows and deadlines, facilitating communication and coordination among team members, managing and facilitating team across open-science platforms, and supporting Team PSD collaborations with VHA national leadership, frontline staff and managers from clinics around the United States. The Research Assistant will motivate and encourage progress among team members, removing barriers and identifying necessary resources, while maintaining a collegial interpersonal style.
This is a regular, full-time (40 hours a week), non-exempt (hourly paid) position. Benefits:
Life Insurance - paid by PAVIR
Long-term Disability Insurance - paid by PAVIR
Short-term Disability Insurance - paid by PAVIR
Flexible Spending Account
401(k) Retirement Plan with Company Match and Profit Share
Employee Assistance Program
PAVIR is a nonprofit foundation affiliated with the Veterans Affairs Palo Alto Health Care System (VAPAHCS). As a condition of employment, all PAVIR employees are required to have an approved appointment with VAPAHCS and complete a background check before they can commence work.
Team Collaboration Duties:
Assist with inbound requests from multidisciplinary team members and partners across the United States, including researchers, engineers, data scientists, and doctoral-level Team PSD mentees drawn from the Bay Area and across the country;
Support TeamPSD engagement with VHA frontline staff, managers and Veteran patients to ensure research aims and project deliverables are of high-value to health system end-users;
Coordinate and document team and stakeholder meetings, facilitated by technological platforms, such as Lucid Meetings, Adobe Connect, Open Science Framework, GitHub, and Skype;
Learn to use the following online project management tools effectively: GitHub, Lucid, Basecamp, and Open Science Framework (these project management tools integrate with each other);
Learn R and R Markdown packages used in TeamPSD online project management tools and workflows;
Use collaboration tools and technologies specific to VHA, such as VA Pulse and VHA Sharepoint sites.
Create effective written communication for high volume and high visibility requests, particularly to bridge national leaders and local frontline staff;
Assist in formatting reports, manuscripts and presentations consistent with national VHA style and graphic requirements, and/or style requirements of peer-reviewed scientific journals using rMarkdown package for producing Word, PDF, html and beamer slides which integrates with the Open Science Framework platform;
Review published literature and maintain the Team PSD Zotero reference library;
Prepare and coordinate team contributions to federal research grant applications and progress reports, VA Palo Alto, Stanford and other university institutional review board (IRBs) documents, and other required VHA research documentation;
Document and share lessons learned during learning cycles to disseminate the rationale for Team PSD pivots, and to help PI with justifying new investments in the project to stakeholders, VHA and federal funders;
Support TeamPSD's goal to provide high-value work to NIH and VHA stakeholders (patients, providers, policy-makers and scientific communities);
Disseminate Team PSD progress and research findings through appropriate online channels and team resources.
Required: Bachelor's Degree in management, project management, communication, public relations, design (service, visual, engineering, digital or graphic design), journalism, marketing, media, psychology, social sciences or related discipline (or equivalent experience);
Desired: Master's Degree or Ph.D. in related disciplines.
Required: 2 years or more of experience in a position with similar responsibilities. Experience coordinating concurrent fast-moving components of a large project; managing shifting priorities, timelines and change effectively.
Experience with project management tools, such as Basecamp;
Experience with R and/or R Markdown;
Experience coordinating development cycles for technologies and data systems;
Experience with change efforts in health care or research setting, including multi-disciplinary collaboration;
Familiarity with health care, quality improvement and electronic health record data;
VHA experience is desired;
Prior experience with managing NIH and other large grants.
Knowledge / Skills / Abilities:
Readiness to learn new skills in a rapidly changing health care, technology and data landscape; interest in identifying the most high-value processes for stakeholders to adopt and sustain use of new tools, software interfaces and data to make decisions
Strong, clear, concise written and oral communication via online and in-person channels
Successful experience in maintaining trust across an array of stakeholders and end-users with wide-ranging and potentially divergent priorities across a variety of local cultures; Proven ability to establish rapport via written, in-person and phone interactions
Demonstrated excellence in planning, tracking, organizing and communicating with clarity and efficiency
Creative problem-solving skills, including identifying issues others may have missed; synthesize contributions and information from a variety of sources and proactively identify, recommend and pursue the best path forward for the team
Ability to manage simultaneous requests with a high level of encouragement and responsiveness to motivate ongoing contributions from team members and frontline health care staff
Proven ability to manage time effectively and consult when necessary to manage multiple project timelines without losing site of the highest priorities for the project
Exceptional attention to detail and commitment to continuous, thoughtful and timely output.
Environmental Conditions / Physical Demands:
Physical: Sitting in front of a computer for long periods of time, repetitive movement, etc.
Environmental: Exposure to office equipment and office environment.
PAVIR engages in nonprofit medical research and works with sponsors and the Veterans Affairs Palo Alto Health Care System (VAPAHCS) in administering funds for conducting research to find new and improved ways to combat human disease and help people with disabilities. Please refer to our website for additional information: www.pavir.org
PAVIR is pleased to be an Equal Opportunity Employer. Minorities, Women, Veterans, and Individuals with a Disability are encouraged to apply. We welcome and encourage diversity in the workplace regardless of race, color, religion, age, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
The Palo Alto Veterans Institute for Research (PAVIR) engages in nonprofit medical research and works with sponsors and the Veterans Affairs Palo Alto Health Care System (VAPAHCS) in administering funds for conducting research to find new and improved ways to combat human disease and help people with disabilities. Please refer to our website for additional information: www.pavir.org