OVERVIEW: Founded in 1974, Public Responsibility in Medicine and Research (PRIM&R) is a nonprofit organization based in Boston’s historic Back Bay. We are dedicated to advancing the highest ethical standards in the conduct of research; accomplishing this through education, membership services, professional certification, public policy initiatives, and community building. We have a diverse membership of 4,000+ individuals, representing all 50 states and 40 countries. Visit http://www.primr.org for more information.
RESPONSIBILITIES: The Operations Assistant plays a key role in supporting PRIM&R’s administrative and program activities by providing top-notch customer service related to event registrations, membership applications, and internal operations. Responsibilities include but are not limited to:
Serving as the front-line member of the customer service team, responding to phone and email inquiries on the main phone line, and for info@ and registration@ email inboxes
Processing registration forms for conferences, memberships, webinars, and other educational programs
Assisting with various accounting activities, including: billing, invoicing, payments, credit card reconciliations, etc.
Keeping inventory of office supplies, overseeing office equipment, ordering supplies, and working with the building management and equipment vendors
Ordering and shipping all supplies to PRIM&R conferences
Assisting the Managing Director in human resources and finance committee activities (e.g., meeting coordination and minutes, onboarding support for new staff members, fun committee coordination, etc.)
Additional special projects as needed
QUALIFICATIONS: The successful candidate will have excellent communication, customer service and interpersonal skills; be highly organized and detail focused, with an emphasis on accuracy. They must be able to use independent judgment and problem solve, be flexible, and enjoy working in a fast-paced, high functioning office environment. 1-2 years related experience is ideal, nonprofit work history is helpful, a college degree preferred. Proficiency with MS Office (Word, Excel, PowerPoint) is a necessity; experience with AMS and/or CRM databases preferred. Occasional overnight travel may be required to assist at PRIM&R events.
SALARY & BENEFITS: PRIM&R offers a competitive, full benefits package (medical, dental, 401k, paid time off, flexible work schedule, telecommuting, summer hours, commuter support, etc.). We are within walking distance to several transportation options, the Public Garden, and a variety of restaurants. This is a full-time position. This is not a remote position. The salary is commensurate with experience.
TO APPLY: Please send your cover letter, resume, and salary requirements to firstname.lastname@example.org (Operations Assistant in the subject heading). No phone calls, please. PRIM&R is an Equal Opportunity and Affirmative Action Employer and does not discriminate against any employee or applicant on the basis of race, age, sex, religion, national origin or ancestry, sexual orientation, or disability.
Internal Number: 001
Public Responsibility in Medicine and Research (PRIM&R), a nonprofit organization in Boston, MA, advances the highest ethical standards in the conduct of biomedical and social science/behavioral research. We accomplish this mission through education, membership services, professional certification, and public policy initiatives. PRIM&R’s core values include: Excellence, Community, Diversity, Integrity, Knowledge, Respect, Social Responsibility, and Creativity. Visit www.primr.org for more information.