School seeks a Specialist who is innovative, team oriented and highly organized to work in our technology department to support the faculty, staff, administration, and students in advancing their use of technology.
Providing technology support and repair for our iPad 1:1 program in grades 1-8
Manage iPad break/fix procedure and inventory for school iPads
Work with department to fully utilize the schools Jamf Pro Mobile Device Management (MDM) system to manage Apps and iPads.
Collaborate with Technology Department to manage, assign, and respond to the incoming requests on the campus helpdesk system in a timely manner. This includes requests from faculty, staff and student hardware, software and password issues across all devices.
Work with K-12 teachers to proactively monitor classroom and meeting space AV installations to ensure optimum efficiency.
Ensure that the faculty and staff have a thorough understanding of the technology tools available to them through training and other methods.
Help evaluate emerging technologies and their relevance to each department.
Assume other duties as necessary and assigned by the IT Director.
B.A. or B.S. degree or equivalent from an accredited college or university
1 – 3 years' experience, preferably in an academic environment
Strong technical skills
Strong understanding of Apple and Windows products
Ability to work well in a group or team environment
An understanding of computer networks and security
Ability to manage multiple assignments simultaneously
Strong verbal and written communication skills
An understanding of databases, preferably school databases
Strong understanding of G Suite and other Google products
Good work ethic and positive attitude, with the ability to maintain the strictest confidentiality with sensitive school and student data