The Senior Associate Director of Alumni & Donor Relations will work closely with the Executive Director to develop and implement strategies, events and programs to engage our entire alumni population, including all graduate and undergraduate alumni, in the life of the University. S/he will collaborate with various constituencies (including students, administrators, faculty, vendors, etc.) to ensure that the needs of alumni are met. Responsibilities will include managing and working with alumni volunteer committees as well as developing, planning and executing alumni programs and events, around the region and across the world.
Oversee the Regional Alumni Network program including management of key territories, as well as implement new engagement initiatives and metrics-tracking strategies.
Events- Organize regional events including, but not limited to events around specific school/college programs, Division I Athletics and our comprehensive campaign objectives.
Oversee calendar of regional travel by university colleagues to help implement a Road Scholar program.
Volunteer Management- Research and incorporate new and innovative ways to assist alumni volunteers in their efforts to help create an alumni community all around the world.
Development Collaboration- Work with the Development team to assess proper and effective alumni engagement efforts that correlate with their regional zone activity.
Provide leadership support on the Alumni & Donor Relations team at various programs and events. Help implement office wide efficiency processes including, but not limited to:
Help to organize a proper coding and tracking system for alumni involvement and activity, along with implementing and executing stewardship efforts for those volunteers.
Budget management of division programming. Ensure that budgets are updated and reviewed periodically with Executive Director.
Attend other events when needed as a representative of Alumni Relations.
Support the needs of the Donor Relations team by identifying new venues, solidifying logistics, preparing event materials and working events to meet the alumni community.
Special Programming- Engage alumni through stewardship programming, including annual appreciation nights and alumni discounts.
Oversee the implementation of Homecoming by leading the campus-wide homecoming committee and working with various colleagues on affinity programming.
Manage alumni benefits program.
Assist the Executive Director and collaborate with other staff as needed.
Minimum Qualifications (Required):
5-8 years’ experience in constituent engagement and/or volunteer management, preferably in a nonprofit or higher educational setting
Proven ability to manage and train volunteers as well as expertise in drafting and executing creative individual and region-wide volunteer strategies
Budget management experience
Excellent interpersonal, written and oral communication skills
Strong organizational skills and an ability to handle multiple and complex tasks and projects concurrently
Desire and ability to travel nationally and internationally
Strong work ethic and integrity
Commitment to teamwork and willingness to work collaboratively with colleagues from across the institution
Experience in planning and executing successful events within a defined budgetary parameter
Affinity with the overall mission of the University of Massachusetts Lowell
Demonstrated ability to take initiative in program development and evaluation
Working knowledge of social media and Microsoft Office software products
Weekend and evening work will be necessary
Experience working in higher education, including events, sponsorship, alumni relations with volunteer management experience preferred
UMass Lowell alumnus/a preferred
Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.
Please include a resume and cover letter with your application. Names and contact information for three references will be required at the time of application.
Internal Number: 498332
About University of Massachusetts Lowell
UMass Lowell is a public university committed to preparing our students for work in the real world? solving real problems and helping real people? by providing an affordable high-quality education.Whether you?re pursuing a career path or still searching for one, UMass Lowell is the ideal place to discover and achieve your purpose. Our campus is bursting with energy? enrollment is up, new academic programs are being launched, and new facilities are being acquired and are under construction. Most importantly, our students are more successful than ever thanks to highly accredited programs, our focus on experiential ?hands-on? learning, and personal attention from our accomplished and committed faculty and staff.