Established in 1991, Chicago Cares mobilizes volunteers to create a stronger, more unified Chicago. Chicago Cares empowers people to roll up their sleeves to solve the city’s most pressing challenges. Through the power of the volunteer experience, we bring people together from all Chicago neighborhoods. Chicagoans learn that they can and must be agents of change. Volunteers meet immediate needs while simultaneously breaking down barriers and creating a movement for long-term change, connecting with new people and building trust, empathy and understanding. What’s the ultimate goal? Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. Visit chicagocares.org to learn more.
The Capacity Building & Advisory Services department seeks to build a culture of volunteerism in Chicago, expanding the reach of Chicago Cares and positioning the organization to be a leader locally and nationally on service. The department is a catalyst for change by promoting diverse civic engagement and equipping civic leaders, young and old. The department supports local communities and leverages the organization’s resources and expertise to help them meet their strategic goals and priorities. The department moves this work forward by:
1) Supporting nonprofit capacity building and volunteer utilization efforts;
2) Providing corporate partners with new and deeper forms of volunteer engagement that strengthen the social impact sector; and,
3) Giving Chicagoans new opportunities to develop as civic engagers and leaders.
The coordinator supports the development, management and leadership of skills-based volunteer programming and innovative capacity building and advisory services. These services align with the strategic priorities of Chicago Cares and meets the needs of our community, non-profit, corporate partners and volunteers.
Essential Duties & Responsibilities
Project Planning, Implementation, and Evaluation:
Supports a blended portfolio of skills-based, corporate social responsibility, and community partner focused capacity-building activities and workshops.
Provides exceptional logistics for each kind of project assignment
Execute site and scoping visits and check-in calls to develop and evaluate partner relationships.
Support corporate and community partner consulting needs assessments
Support capacity building events
Work with team to develop new project opportunities in an assigned issue area or geography that deepen volunteer engagement, empowerment and education and project impact consistent with the Community Investment Strategy (CIS) and collaboratively with department counterparts.
Volunteer Engagement Capacity Building:
Assist with training, coaching, and resourcing nonprofit and corporate partners around volunteer management, civic engagement, and leadership development
Educate, Engage, and Empower volunteers according to Chicago Cares standards and strategic objectives
Troubleshoot volunteer concerns and needs
Get to know Chicago Cares’ constituents and environment, and execute strategy for Capacity Building and Advisory Services
New Model Implementation:
As budget, opportunity and strategy allow for, develop, with program leadership, new program models that develop deeper issue area understanding or advance strategic objectives.
Continuously provide and analyze impact metrics to ensure attainment of goals.
Other duties as assigned
Advance brand identity by reinforcing strategic messages and company values
Ensure quality and economic viability of all programming
Participate in cross-departmental committees and task forces as appropriate
Participate in and provide support and stewardship of fundraising activities
Bachelor’s Degree or equivalent related experience; national service or volunteer project development experience a plus.
Demonstrated commitment to service, civic engagement and/or social justice
Excellent project management skills, including ability to manage multiple assignments with ability to prioritize and meet deadlines
Excellent written, verbal and interpersonal communication skills with ability to make effective oral presentations to large and small groups
Strong commitment to mutually beneficial partnerships, employing customer service principles and practices, as well as strategic persuasion and negotiation.
Ability to maintain composure, flexibility, and enthusiasm when working with a variety of personalities
Ability to work beyond traditional working hours and schedules
Ability to lift up to 50 pounds and engage in physical labor associated with loading, unloading and moving project supplies
Ability to adjust to various physical and environmental conditions as the position may require including computer work, sitting or standing for long periods of time, etc.
Ability to drive a cargo van or box truck for project supply deliveries
Proficient in Microsoft Word, Excel and PowerPoint and other desktop publishing tools. Experience with CRM databases (e.g., Salesforce) a plus.
Regular, reliable access to transportation to travel to and from project sites throughout the Chicagoland area. Some project sites may not be easily accessible via public transit.
Internal Number: CBASC032019
About Chicago Cares
POSITIVE LONG-TERM CHANGE FOR THE CITY WE LOVE
Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. We see a future where all Chicagoans work together across divides to improve the quality of life for everyone and set our city on a path toward long-term change.
To realize this vision, we plan 200 volunteer projects open to the public every month, hundreds of corporate volunteer programs every year, and annual events like Serve-a-thon.