To reach out and offer support to people of all ages and backgrounds during times of crisis, to work to prevent the suicide of those who are actively suicidal, and to offer hope and caring during times of hopelessness.
We care, from the inside out, with open hearts and minds. We build connections and remain committed to growth to be the best for the people we serve.
ABOUT THE ORGANIZATION
Crisis Support Services (CSS) provides 24-hour crisis intervention, suicide prevention and culturally competent mental health supportive services to Alameda County residents via its 24-hour telephone crisis line, a teen text support line, and other on-site and community-based counseling and health education programs. CSS reaches over 12,000 teens with its suicide prevention program in the schools, and serves seniors, students, the unemployed, the chronically mentally ill, and other vulnerable populations with support groups, in-home services, and individual and group therapy programs. Alameda County relies on CCS to be a primary incident responder. Services are provided throughout Alameda County and reach a culturally diverse population of primarily low-income residents of all ages. As a collaborative member of the Bay Area Suicide and Crisis Intervention Agencies (BASCIA), CSS also provides “roll-over” and “disaster” support for sister crisis lines in San Francisco, Marin County, San Mateo County, and Contra Costa County by answering their calls in the event their local crisis lines are over-burdened or disabled.
ABOUT THE OPPORTUNITY
Reporting to Crisis Support Services’ Board of Directors, the Executive Director is responsible for the organization's pursuit of its mission and strategic objectives.
This is an excellent opportunity for an entrepreneurial mental health professional who would like to lead this dynamic organization to even greater success. The ideal candidate will come with exceptional interpersonal skills and a collaborative management style that facilitates the health of the organization. S/he will have both a strategic and hands-on approach to leadership and operations, be adept at analysis, business planning, and have a demonstrated commitment to Crisis Support Services’ mission.
Organizational Leadership and Management
Manage, lead, and develop staff, volunteers and interns
Serve as a compelling spokesperson for Crisis Support Services’ vision, strategy and programs among board, staff, volunteers, donors and other key stakeholders and the community at large
Deepen and expand relationships with diverse funding sources, including foundations, corporations, individual donors and government agencies
Oversee all programmatic, operational, financial and fundraising activities of the organization
Foster an organizational culture of results, learning, innovative thinking, responsibility, accountability and pride
Community Relationships and Partnership Development
Develop strategic alliances with organizations to advance Crisis Support Services’ mission
Cultivate and maintain strong working relationships with government agencies that CSS contracts with for services
Advocate at local and state levels for policies that benefit people in crisis and those impacted by suicide
Program Development and Delivery
Keep abreast of current and emerging issues in suicidology, guiding Crisis Support Services to respond effectively and innovatively with services and programs
Lead new program creation while supporting current program growth
Develop, manage and monitor organizational budget in partnership with the Board of Directors
Strategically link revenues and resource allocation to expand the organization
Present financial and organizational progress reports to the Board of Directors
Develop a strategic plan in conjunction with the Board of Directors and the senior leadership team
A highly competitive compensation and benefits package will be made available to the qualified candidate.
TO APPLY Leadership Search Partners is conducting this search on an exclusive basis on behalf of Crisis Support Services of Alameda County. For immediate consideration, interested candidates should apply via email by sending a resume and cover letter as PDF or Word documents to Search Coordinator Chelsea Burr at email@example.com, with “Crisis Support Services_ED” in the subject line.
Crisis Support Services of Alameda County is an equal employment opportunity employer.
LEADERSHIP SEARCH PARTNERS is a search firm focused exclusively on the nonprofit sector. Based in the San Francisco Bay Area, the firm works with local, national, and international nonprofits to help them hire exceptional senior-level leaders. www.leadershipsearch.com
8+ years of managerial and operational experience, including problem solving, fundraising and financial experience as an executive in a community based mental health setting
4+ years of experience in a senior management role, including staff management and budgetary accountability comparable to CSS today: $3M budget with 6 direct reports and staff of almost 30
2+ years of clinical mental health experience
Proven fundraising abilities; demonstrated ability to cultivate, solicit and steward relationships with individuals, corporations and institutions and leveraging those relationships for broader support
Experience empowering employees and retaining and developing staff
Outstanding oral and written communication skills, ability to publicly advocate on behalf of Crisis Support Services and people it serves
Ability to meet multiple deadlines and balance multiple projects
Financial management and analytical skills
Visionary, creative and entrepreneurial abilities
Ability to plan and execute on specific metrics to achieve development goals
Ability to work effectively with representatives, advocates and professionals with different backgrounds
Dynamic and charismatic leader who enjoys being the public face of an organization
Commitment to prevent suicide and to serve people in crisis
Deep-seated understanding of and experience with working with a culturally diverse staff, clientele and community whose skills, cultures and spoken languages reflect the communities served by Crisis Support Services
High degree of emotional intelligence, humility and drive
A Master’s degree or higher in counseling, psychology or social work
Licensed by appropriate professional board
Lived experience with mental health challenges a plus
Previous Executive Director/CEO experience
Internal Number: CSSAC_ED
About Leadership Search Partners
Leadership Search Partners is an executive search firm focused exclusively on the nonprofit sector.
We specialize in searches for CEO/Executive Directors, Development Directors and other senior managers reporting to the CEO. We work with local, regional and national nonprofits in a wide range of fields to help them hire exceptional senior-level leaders.
We ensure that our clients find leaders that are a perfect fit for their mission, culture and values, and their specific challenges.
Crisis Support Services of Alameda County recognizes and understands the impact of trauma including the challenge of accessing supportive services. Our mission is to provide a welcoming and safe environment, rooted in the belief that through collaboration with clients at every stage of service healing is possible.?
We invite you to learn more about our agency by exploring our website.