The Development Coordinator is responsible for managing all aspects of the Raiser's Edge donor database, including entry of gifts and volunteer hours, reporting and overall data integrity; working with Finance Department to reconcile revenue; donor record maintenance and gift acknowledgment; coordinating mass mailings; and management of the in-kind donation process.
Essential Duties and Responsibilities
Donor Database Management
Log and acknowledge all monetary contributions in Raiser's Edge in a timely manner.
Coordinate tracking, distribution and reconciliation of contributions with Finance Department, including event revenue and expenses.
Process online and recurring donations in Blackbaud Merchant Services, PayPal and other online giving platforms.
Manage event ticket sales and other financial transactions related to events.
Maintain integrity of Raiser's Edge donor database and document data management protocols to ensure data integrity.
Develop and generate reports as requested, including campaign performance reports and mailing lists.
Create and generate donor acknowledgement letters and reports.
Create email templates in Raiser's Edge Online Express and generate mass emails, including tracking and reporting on email performance.
Participate in ongoing training to increase knowledge and skills; serve as department expert in data management.
Train other development staff in data management protocols.
Solicit donations to meet program needs.
Respond to phone and email inquiries about in-kind donations in a timely manner.
Enter in-kind donation information into Raiser's Edge database and generate acknowledgments.
Work with Food and In-Kind Services Associate on in-kind management and serve as backup for in-kind donation processing.
Coordinate physical and electronic development mailings, including appeals, event invitations, newsletters and other communications.
Keep track of department office supply needs and place orders as necessary.
Maintain supply of marketing materials, including info sheets, brochures, annual reports, etc.
Serve as backup for social media and website management as needed.
Answer phone and email inquiries to the department and direct to appropriate staff members.
Assist Development Director and CEO with meeting preparation, including making copies, compiling packets, typing up minutes, preparing presentations, etc.
Qualifications and Requirements
Education: Bachelor's degree required.
Required Licensure and/or Certification: Raiser's Edge certification preferred, but not required.
Job Experience: 2-4 years in nonprofit resource development field with documented donor database experience required. Candidates with Raiser's Edge experience will be given preference.
Special Knowledge & Skills: Excellent verbal and written communication, organization and project management skills; ability to work independently and as part of a team in a shared office; knowledge of basic fundraising practices; extensive knowledge of Microsoft Office programs, including Word, Excel, Powerpoint and Publisher; ability to work under pressure while maintaining high level of organization skills, attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines are essential; commitment to excellence and a passion for the mission and services of Deborah's Place.
Deborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.