International Dairy Deli Bakery Association (IDDBA) has an immediate need in our Madison, WI office for a capable Customer Service Specialist/Receptionist to provide administrative support to the Membership & Registration team.
IDDBA is a nonprofit trade association for food retailers, manufacturers, wholesalers, brokers, distributors, and other industry professionals. Our mission is to expand our leadership role in promoting the growth and development of dairy, deli, and bakery sales in the food industry.
Essential Duties and Responsibilities include but are not limited to the following:
Answers and initiates telephone calls; provides information or refers callers to the proper staff; answers inquiries requiring overall knowledge of the association. Explains policies, procedures, or services
Provide clerical support including sorting mail, copying and filing
Enter into databases and/or AMS
Develop, prepare, produce and or maintain tracking reports
Performs various analytical projects involving timeline, tracking, reports or management materials
Provide research support on special projects
High School Diploma
2-4 years of general business experience
Advanced computer skills
Advanced office skills
Experience with Office 365 applications is preferred
Ability to prioritize work to balance multiple projects and deadlines with minimal supervision
Attention to detail with emphasis on accuracy and quality
Excellent verbal and written communication skills
Ability to develop and foster successful, working relationships with all internal departments
Ability to work in a fast-paced, team environment
Additional Salary Information: Work Days/Hours: 8:00am-4:30pm Monday-Friday with Occasional Weekends
Travel: Approximately 10+ Days of Travel Per Year
Benefits: Vacation, Sick Leave, Paid Holidays, Health Insurance, Dental Insurance, Life Insurance, Short and Long Term Disability Insurance, Retirement, and Exercise/Workout Room
Interested? Do you think that you might be a good fit? Send your cover letter and resume to Nicolle Schmit at email@example.com.
About International Dairy Deli Bakery Association
The International Dairy Deli Bakery Association (IDDBA) is a nonprofit trade association for food retailers, manufacturers, wholesalers, brokers, distributors, and other industry professionals. Our membership includes over 1,700 companies ranging from small independents to the world's largest corporations. IDDBA helps its members enhance their economic position by providing opportunities for professional dialogue, education, exchange of industry data and selling opportunities.
IDDBA produces top industry trends reports and original research, and develops training programs on marketing, merchandising, management and operations, food safety, and customer service. The IDDBA show is a vital networking event for the industry, featuring the finest in dairy, deli and bakery. The annual tradeshow attracts over 11,000 registrants, includes over 1,800 exhibit booths, and features distinguished and internationally-recognized speakers such as business leaders, key policy makers, former presidents, celebrity chefs, and star athletes.