Participate in the planning, coordination, implementation and evaluation of a global model for alumni engagement and affinity programming. Provide excellent customer service and interface with alumni volunteers to manage expectations, questions, and concerns.
Oversee strategy and serve as lead staff liaison for identity-based affinity groups.
Support the Global Engagement team with program administration, event planning, communications, and development of new initiatives in international and domestic markets, as needed.
Identify opportunities for alumni to engage with the University and qualify alumni for potential giving capacity.
Cultivate, maintain and strengthen alumni ties to the University.
Develop appropriate content and programs as needed.
Support AEAG participation giving goals and solicit annual gifts within assigned programs and regions.
Maintain calendars and partner with regional staff liaisons to coordinate University efforts and maximize alumni engagement.
Partner closely with colleagues overseeing industry-based affinity groups to ensure cohesion across programs.
Use the alumni database to account for individual visit and contact activity.
Manage reporting, record-keeping, and data management.
Prepare correspondence, reports, spreadsheets, informational materials, and presentations.
Coordinate with colleagues within Global Engagement and across Alumni Relations and Development to coordinate necessary communications and content.
Work closely with colleagues to implement goals and objectives related to event participation, attendance, communication, and day/night of event logistics.
As directed, support Associate Directors and alumni volunteers with all aspects of alumni club and special events, including outreach, data entry, maintaining accurate records, and collaboration with vendors.
Manage volunteer recruitment, training, and recognition projects.
Develop and maintain training materials, conduct surveys, oversee volunteer stewardship processes, and liaise between internal teams to ensure efficiency in programs and overall satisfaction in volunteer experience.
Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Perform other duties as assigned.
Communicate Effectively & With Influence
Exhibit Resilience & Optimize Resources
Display Emotional Intelligence
Demonstrate University Stewardship & Serve as a Brand Ambassador
Foster Partnership & Collaboration
Education,, Experience or Certifications:
Bachelor's degree or higher required.
A minimum of two years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work experience required.
Technical Knowledge or Skills:
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.
Working Conditions and Physical Requirements:
Willingness and ability to travel to campus and/or non-campus locations for University business.
Willingness and ability to work evenings and weekends.
Willingness and ability to travel occasionally to meet with alumni and constituents based on programmatic and regional needs to strengthen participation in all areas of the University.
Cover Letter (optional)
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR03645
About University of Chicago
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.