MISSIONSTATEMENT: Student Housing & Residential Life provides an environment that supports and empowers students to learn and grow in their residential communities and beyond.
The Corporation’s mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State population. The Corporation is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
DEFINITION OF THECOMMUNITYDIRECTORPOSITION: Under the general supervision of the Area Coordinator, the Community Director (CD) is responsible for building relationships and fostering a community that supports a diverse population of residence hall and/or apartment students to grow and develop individually and collectively, striving for personal and academic success. In addition, the CD is responsible for the development, implementation, and management of cultural, educational, social, and recreational programs and activities for the university resident, meeting the goals of Student Housing & Residential Life (SHRL) and California State University, Monterey Bay. In addition to serving as a lead conduct officer for their residential community, the CD is a resource to the general campus community, and Student Affairs staff for issues of student and campus resident life. Since CSUMB is a residential campus, developing relationships and community to enhance student learning is central to the work of this position.
ESSENTIALDUTIESANDRESPONSIBILITIES include, but are not limited to, the following: Supervision: Directly supervise, assess, and evaluate 8-12 Resident Advisors (RA) and 1 Student Assistant. Facilitate an environment of personal growth, leadership development, and academic success through formal training sessions, one-on-one meetings, scheduled staff meetings, and staff development opportunities. Communicate and clarify departmental and university goals and expectations in reference to the RA role. Support RAs individually and as a collective team to develop skills in relationship and community building, leadership, administration, and achieving personal balance. Dependent on area placement and direct supervision size, CD may share large staff supervision with a co-CD, as well as have an additional focus area including: Diversity and Inclusion Programming or Living Learning Program.
Individual and Group Student Development: Establish a positive atmosphere in the residential community that is conducive to student academic and developmental success. Promote the development of a multicultural community through assisting students in establishing a genuine respect for, and appreciation of personal differences. Create an environment through staff that encourages students to grow intellectually, socially, emotionally, physically, interpersonally, and ethically toward personal autonomy and interdependence. Resolve conflicts and encourage communication among staff and residents. Respond to questions and concerns raised by parents and family members of residents.
Counseling/Advising: Establish meaningful relationships with residents in the community, providing counseling when residents experience academic, personal, developmental, and/or community difficulties. Refer students to appropriate university and/or community resources. Intervene and assist in the resolution of interpersonal and inter group conflicts, which may disrupt the normal routine of a residential community and student learning. Provide informal individual and group counseling to resolve roommate or community conflicts. Assist in establishing appropriate agreements/compromises to address student concerns. Keep supervisor informed of all noteworthy incidents occurring in the residence hall community, providing follow-up with students as necessary. Address behavioral problems and emergencies.
Leadership Development: Identify prospective student leaders and encourage them to become involved within the residential community, the Residence Hall Association (RHA), student clubs and organizations, CSUMB departments, and/or community agencies. Promote and encourage resident involvement in leadership development programs offered on campus and in the surrounding community. Provide leadership guidance and training for RAs, including a comprehensive staff development plan.
Program Development: Advise RAs in the development of active and passive activities designed to meet the needs of community residents and based on the department’s programming model; residential themes (Africana Heritage Scholars, Global Perspectives, Outdoor Adventures, Project Become More, Project Deep Roots, Project Higher Ground, Project Leading Change and Otters in Science, Math & Technology); and/or academically oriented living learning communities. Programs emphasizing partnership & innovation, sustainability, community, diversity & social justice, service, and vision & excellence are central to the Student Housing & Residential Life, CSUMB and University Corporation Vision and Mission Statements. Integrate students’ residential and academic experiences through the development of quiet study areas, supportive workshops and activities, and the facilitation of faculty involvement in the community.
Administration: Perform a variety of administrative duties, including but not limited to, reports, room assignments, check-in/check-out procedures, hall transfers, occupancy statistics, assessing hall damage charges, attending and facilitating staff meetings, and sharing information with supervisors and colleagues. Assist the campus community and the residential life staff team in the coordination and implementation of new student orientation for students living in CSUMB residential communities. Periodically conduct focus groups and/or individual interviews to assist in determining departmental goals and objectives. Cultivate effective and mutually supportive working relationships with members of the campus community. Respond to daily requests for information and assistance from Student Housing & Residential Life staff, residents, and campus partners. Develop strategies in line with the Student Housing & Residential Life Mission Statements to enhance residents’ experiences while they live in the CSUMB residential community. Recommend and initiate solutions to problems or issues in systems procedures, ensuring residents’ needs are continually met in a supportive, caring manner.
Student Conduct: Identify individuals and groups with personal, social, academic, or disciplinary issues and assist them with such issues conscientiously and appropriately by providing counseling and/or referrals to an appropriate resource. Be knowledgeable of Federal, State, University, and Student Housing & Residential Life policies, regulations, procedures, and community standards applicable in a higher education residential life setting. Interpret and explain university philosophy, policies, expectations, regulations, and the developmental/educational goals of the conduct process to staff, residents, parents, and members of the campus community when necessary. Review all incident reports (IRs) and facilitate timely and appropriate resolution of conduct issues in cooperation with the Office of Judicial Affairs and Community Standards. Administer educational sanctions based on a developmental approach, encouraging residents to take responsibility for their actions in the community in which they live. Consult and coordinate as necessary with administrators, parents, and other university departments (i.e., Personal Growth and Counseling Center, Judicial Affairs and Community Standards, Student Activities, and University Police, among others) to maximize student learning and development, community safety, and retention. Confront University and Student Housing & Residential Life policy and community standard violations when observed, as well as assisting RAs with the resolution of difficult confrontation situations.
Facilities Management: Monitor physical condition of residence hall, suite, and apartment areas, working collaboratively with maintenance and custodial staff, paraprofessional staff, and residents to report and follow-up on work requests, damages, and facility emergencies.
DEPARTMENTALRESPONSIBILITES: On-Call Responsibilities: Serve, in rotation, on 24-hour duty (day, evening, holiday, and weekend) 365 days a year with other live-on professional staff responding to a variety of emergencies, carrying a department issued cell phone. On-call services include: crisis and emergency response, facility maintenance, direction and support for RAs, and conflict resolution for residents living in campus housing facilities.
Training and Staff Development: Assist in the planning, development, and implementation of Fall, Winter, and Spring training for RAs. Plan and facilitate various staff training workshops for both professional and para-professional staff.
Committee Responsibilities: Coordinate one or more facets of Student Housing & Residential Life, in addition to day-to-day responsibilities. Committees are designed to identify and meet students’ needs while addressing the goals and objectives of Student Housing & Residential Life. As students’ learning and developmental processes change over time, so too may the topics of these committees. Prior to each academic year, all Community Directors, Area Coordinators, and the Associate Director will assess student and departmental needs in order to determine appropriate committee responsibilities, which may include, but are not limited to: paraprofessional staff selection, training, staff development, departmental wide programming initiatives, and/or advising Area Councils.
Summer Responsibilities: Outside of the academic year, all Community Directors will assist in Departmental activities which may include, but are not limited to: training development, Orientation support, Summer programming, supervision of summer staff and/or support of the Summer Conference program.
PHYSICALWORKENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.
Equivalent to a Bachelor's degree from an accredited college/university in a job-related field AND two years of experience in planning, coordinating or directing college-level activities for student services program or in a related field (live-in staff experience preferred such as a Graduate Resident Director or full-time Resident Director). Master's degree preferred.
Special Conditions of Employment:
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. NOTE: A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.
Compensation and Benefits:
The hourly rate for this position is $24.00. Apartment and a meal plan included as additional compensation for night and weekend responsibilities. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits. This is a 12-month, full time, non-exempt position.
Corporation positions are “at-will” employment. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
How to Apply:
A completed online application and resume must be received by the University Corporation Human Resources by 5:00 p.m. on the priority screen date listed above to be guaranteed a review. Application submissions received after the application screening date will be reviewed at the discretion of the Corporation.
Materials submitted become the property of University Corporation at Monterey Bay and will not be returned. University Corporation at Monterey Bay will not fax application materials. For assistance or if you require an accommodation, please call (831) 582-3389, or TTD (800) 735 2929. For computer/online access you may visit the Tanimura & Antle Family Memorial Library (map) or our Student Service Center – first floor ( map). For additional campus information visit CSUMB.edu. For information regarding the University Corporation visit CSUMB.edu/corporation.
Quick Link for Job Posting: 4665
Internal Number: 4665
About California State University, Monterey Bay
California State University Monterey Bay (CSUMB), is a comprehensive public university committed to serving the diverse people of California, especially the working class, historically under-served, and low income populations. The university values an educational environment of cultural and linguistic diversity and gender equity; ethical reflection and practice; effective and experimental use of technologies as resources to people and catalysts for learning; and the integration of cross-disciplinary models enabling students, faculty and staff to engage in innovative instruction and coordinated service learning. The curriculum is organized around student learning outcomes. It is global in perspective, and of sufficient breadth and depth to meet local, regional, and statewide needs, specifically those of both isolated rural communities and inner-city populations. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community service. The campus is ...located on Monterey Bay, 100 miles south of San Francisco.
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