Pet Community Center is a nonprofit clinic providing high-quality, high-volume spay/neuter and veterinary care in a professional and compassionate environment.
Our programs are producing measurable, life-saving results in our community. We’re looking for a Director of Clinic Operations with a deep, personal passion for helping people and their pets.
WHO WE NEED
We believe that people love their pets and will do the best for them when given the opportunity. We are looking for compassionate individuals who share that belief.
The Director of Clinic Operations will supervise our client services team and medical team, build/implement a training system for each staff position. The DCO ensures that our daily and monthly goals are met. This role also manages clinic systems (software, phones, inventory, etc.), equipment, and keeps SOPs up to date. The ideal candidate will have some background in veterinary medicine, animal sheltering or related work, with at least 2-5 years experience managing a team and strong customer service skills. Vet tech background would be very helpful, but not required.
IS IT YOU?
+ You're highly goal-oriented and committed to getting a job done
+ Your direct reports know where they stand; feedback is reciprocal and happens often. Your staff are never taken by surprise during their annual review.
+ You are obsessed with safety, efficiency, cleanliness, and organization.
+ You love systems and sometimes you just dork out on spreadsheets or sit around drawing diagrams of how you could make things work better.
+ You are a great communicator to internal stakeholders and external customers.
+ You enjoy a fast-pace and thinking on your feet. Unexpected challenges are no big deal and you enjoy troubleshooting.
+ You are so detailed-oriented that your closet is organized by color.
+ You're committed to excellence in customer care and medical care.
WORK ENVIRONMENT Our team of professionals is committed to our mission and our core values of compassion, quality, trust, and community. We hope you'll join us!
To apply, please send a resume and cover letter to Natalie Corwin, CEO, at firstname.lastname@example.org
Additional Salary Information: Highly competitive salary for experienced candidates. Benefits include medical, dental, vision, retirement (in 2019), paid time off, generous holiday schedule (including a paid week off between Christmas and New Year's Day), discounted gym membership (with medical plan), at-cost veterinary care for pets of employees, and more.
About Pet Community Center
Pet Community Center is a nonprofit on a mission to make high-quality spay/neuter and veterinary care affordable and accessible to all pet owners. We manage a high quality spay/neuter surgery center in East Nashville and a Mobile Wellness clinic that provides basic wellness care to pets in underserved areas.
We serve more than 15,000 animal annually, and we are growing. Since we began our work, pet homelessness in our county has decreased by 50% and euthanasia has fallen from over 70% to 16%, and continues to drop.
To learn more about our programs and services visit petcommunitycenter.org.