Heartstrings is a major community-wide program providing free access to concerts, hands-on enrichment activities, and transportation for a range of underserved local residents in partnership with Orange County agencies. Live music experiences are customized to help Heartstrings Partner organizations fulfill their mission and to have the most meaningful impact on participants.
The Coordinator serves as the primary liaison between Pacific Symphony and Heartstrings Partners, providing outstanding customer service and ensuring that mutual goals and objectives are met. The Coordinator is responsible for managing Symphony concert attendance by working with Heartstrings Partner organizations to fill all allocated seats, arrange for transportation as needed, and manage related logistics. Additionally, the Coordinator may be asked to work with select partner organizations to arrange off-site events, including event planning, contracting and supervising musicians, contributing to program content, and supervising each event day-of.
Heartstrings is a dynamic, growing, and evolving program. The successful candidate will possess the ability to establish and maintain strong business systems, while maintaining the flexibility to adapt to changing priorities and circumstances.
Ensure quality relationships with partner organizations
Maintain clear, regular communication with partner organizations
Lead annual partnership renewal process
Symphony Concert Attendance:
Work with Heartstrings Partner organizations to determine ticket and concert requests for each season
Distribute Symphony concert tickets to partner organizations for all concerts series
Establish a clear and efficient system of ticket tracking and distribution
Communicate all details with busing company for organizations receiving transportation assistance
Confirm arrangements with all parties for each concert
In conjunction with the Director of Community Engagement, meet with Heartstrings Partner organization to determine event/concert goals, repertoire, and proposed format
Contract musicians, manage musicians on-site, and complete musician payroll for each event
Work with on-site contact to ensure that logistics are in place for each event, including chairs, music stands, lighting, programs, and refreshments (as needed)
Conduct assessments of each event, establishing a clear system of assessment tracking and reporting
Participate in strategic planning and meetings as needed to contribute to the evolving nature of the program
Manage adult and high-school age volunteers at all Family Concerts and at other events as required
Coordinate logistics for program-wide events and large-scale meetings as needed
MINIMUM JOB REQUIREMENTS
Education: College degree preferred
Event planning and management
Work with not-for-profit agencies and/or arts organizations managing logistics
Background in music preferred
Strong organizational, detail-management, written, and interpersonal communication skills
Proficiency in Microsoft Excel, Word, and Outlook
Ability to think and perform both logistically and strategically, with the ability to adapt to changing and evolving priorities
Self-motivation and the ability to manage own time
Punctual, persistent, a problem solver, timely, and creative
Ability to work successfully with artists and volunteers and manage events in a calm and professional manner
Fluent in speaking and writing Spanish, other foreign language skills a plus
Knowledge of orchestral and chamber music repertoire
Understanding of social service community in Orange County
Supervisory Responsibility: Responsible for supervising adult and high-school age volunteers at all events and Symphony musicians at off-site events
Schedule and Location: This year-round position requires an average of thirty hours a week, mostly in-office, with occasional off-site events occurring during the work day, evenings, and weekends. Coordinator is also required to work four Saturday morning concert events each season.
Department: Education & Community Engagement
Reports to: Director of Community Engagement
Employment Status: Part-time, Non-exempt (must be available to regularly work a 30 hour per week schedule)
Please mail or e-mail cover letter and resume by Application Deadline: October 29, 2018
Attn: Mary Hawkes, Director of Community Engagement
Heartstrings Coordinator Search
Address: Pacific Symphony, 17620 Fitch, Suite 100 Irvine, CA 92614
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Additional Salary Information: Benefits offered
About Pacific Symphony
Founded in 1978, Pacific Symphony enriches the human spirit through superior performances of classical and symphonic music. It is a highly dynamic and innovative organization, led artistically by Music Director Carl St.Clair and operationally by President John Forsyte. It presents more than 100 concerts annually and serves close to 300,000 community members each year. The Pacific Symphony is nationally and internationally recognized for performance excellence, strong community engagement through education and other programming, and the commissioning of new works by contemporary composers. Pacific Symphony twice received prestigious ASCAP Awards for Adventuresome Programming, and it was showcased in the League of American Orchestras' nationally released publication, Fearless Journeys: Innovation in Five American Orchestras. Pacific Symphony's Class Act elementary school enrichment program has been honored by the National Endowment for the Arts and the League of American Orchestras for its exemplary orchestra education. Accomplishments in 2017-18 included a sold-out concert at Carnegie Hall, Orchestra Tour to China and the national airing of our Ellis Island: The Dream of Ameri...ca Concert on PBS Great Performances.
Resident for much of the year at the renowned Renée and Henry Segerstrom Concert Hall, the Symphony also presents a summer outdoor series at Costa Mesa’s Pacific Amphitheater. In the 2018-19 season, Music Director Carl St.Clair will be celebrating his 29th Anniversary with the Pacific Symphony, while Principal Pops Conductor Richard Kaufman is celebrating his 27th season leading the Pops series, which stars some of the world's leading entertainers.
For 27 consecutive years Pacific Symphony has balanced its budget and has no accumulated debt. It employs an administrative staff of approximately sixty, including fourteen development professionals.
Pacific Symphony is located in Orange County, California's second most populous county boasting a rich arts tradition strongly supported by an engaged public. Known around the world as "The OC," Orange County envelops the visitor in the ultimate Southern California lifestyle…casual sophistication, pristine beaches, legendary theme parks, and endless options for fun in the sun or cultural exploration. The OC is known for its ideal year-round climate with an average daily temperature of 70 degrees. With sun-soaked days and star-filled nights, OC visitors and residents are immersed in the real California dream.
Just minutes from The OC's 42 miles of beaches, there are magical adventures and adrenaline pumping rides at the original Disneyland Resort, and the always-thrilling Knott’s Berry Farm. OC Parks offers sprawling wilderness and nature parks, perfect for recreation of the sun-soaked variety, with miles of trails and coastal preserves to explore.
The level of arts and entertainment found in The OC is equally unmatched. For sports fans, Anaheim offers professional baseball, hockey, and indoor soccer, with something for everyone all year round. Costa Mesa is home to fabulous performing arts venues featuring Broadway musicals, international operas, new theatrical plays, and innovative dance productions. Laguna Beach houses an abundance of thriving art galleries and The OC's most famous summer and winter art festivals.
Newsweek Magazine’s 2013 list of America’s top high schools included 22 Orange County public high schools ranked in the California top 100, tied for first in the state. Orange County is also home to several nationally recognized private high schools. The OC’s strong university system – including the University of California Irvine, and Chapman University – has helped contribute to the fact that 37% of its residents over the age of 25 have a bachelor’s degree or higher, ranking it as one of the top five regions in the nation for college educated residents. In addition, Orange County’s economic strength is reflected in its low unemployment rate, which consistently runs lower than that of the statewide average.
Source: www.visittheoc.com, www.location