Senior Director of Operations and Strategic Planning
September 20, 2018
San Francisco Bay Area , California
Full Time - Experienced
The Senior Director of Operations and Strategic Planning (San Francisco, CA) will report to the Executive Director. The primary work of the Senior Director of Operations and Strategic Planning (San Francisco, CA) is overseeing core operations functions at the Year Up site, playing a pivotal role in overseeing organizational planning and driving the execution of strategic goals, as well as seeing that tactical solutions and activities are occurring to meet the strategic goals. Also, the Senior Director of Operations and Strategic Planning (San Francisco, CA) will oversee the annual budgeting process and manage the site’s financial resources, in addition to scoping and managing other strategic projects. In addition, the Senior Director of Operations and Strategic Planning (San Francisco, CA) is responsible for enhancing the people systems that support Year Up’s staff. Working closely with site leadership and National staff, the Senior Director of Operations and Strategic Planning (San Francisco, CA) will manage a small team to ensure smooth office operations.
To be successful in this role, you will bring a strategic mind and collaborative approach to leadership, enjoying the challenge of constantly and consistently improving operational efficiency and performance in a fast-paced environment. In addition, you will be skilled at anticipating the needs of others and proactively taking on new challenges to support business and people needs. Ideally, you bring strong business and financial management experience, with a focused, thoughtful approach to strategy and planning.
The Senior Director of Operations and Strategic Planning (San Francisco, CA) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
Leadership and Strategy
Drive execution of key site priorities and performance goals in collaboration with the site’s leadership team
Lead site's annual goal setting process and facilitate regular strategic planning
Ensure site's goals and operations align with National organizational priorities
Regularly evaluate operating results to ensure organizational goals are being met
Identify special projects that will increase the effectiveness and efficiency of the site
Ensure strategic priorities are aligned with budget priorities and translated into executable plans
Manage a small Operations team, providing consistent coaching, feedback and support in keeping with Year Up’s core values and commitment to people
Ensure team is well positioned to achieve smooth office operations, including service to staff as well as relationships with service providers and vendors
Other duties as assigned
Provide site's leadership team timely and insightful analysis of financial operations to ensure the most efficient utilization of site resources
Oversee the execution of sound, timely, and accurate financial management planning and reporting practices
Manage the annual budget development process across all departments and implement budget tracking systems that balance organizational priorities and objectives
Ensure a culture of excellence by creating and executing practices that empower staff, enable speed and flexibility, and maintain the highest quality of service with site operations
Lead regular bench assessments and pipeline planning to enrich the site’s approach to strategic team development
Oversee execution of people systems activities including hiring, performance appraisals, merit pay structures, terminations, and management of contract mechanisms for employment
Lead, coach, and develop staff members; support the creation of opportunities for professional development and maintaining staff morale
Lead the development and standardization of day-to-day operational systems, participating in both executive-level and detail-level decision-making on the full range of site activities
Build and nurture critical relationships with key stakeholders that support capacity building, site growth, and operational efficiency
Represent the site's voice in cross-site operations matters; collaborate with colleagues in Year Up's National office to effectively roll out cross site operations initiatives
Oversee development and implementation of facilities plan to manage and operate site facilities
Embrace and take on ad hoc issues related to site operations
Site Team/Learning Community Member
Serve as a coach or mentor for a small number of current students
Join and sometimes facilitate weekly group sessions with students
Participate in staff meetings and trainings
7+ years of experience leading the development and execution of key operational and strategic functions within a high-performing entrepreneurial company or nonprofit preferred
5+ years of direct management and dotted line/influence management preferred
Excellent flexibility and adaptability with a strong work ethic and entrepreneurial spirit to accommodate large responsibility and shifting priorities
Demonstrated success creating and managing budgets in a resource-constrained environment
Experience leading an organization through periods of significant growth
Experience leading and managing teams with shared responsibility for outcomes
Excellent project management skills combined with outstanding team building and strong management abilities
Ability to make firm executive-level decisions in a dynamic and fast-paced environment
Sophisticated interpersonal and people management skills including strong written and verbal communication skills
Desire to take the lead in creating an organizational culture of sustainability and excellence
Proficiency in Microsoft Office with strong PowerPoint and Excel skills
Experience using Salesforce.com preferred
A passion for working with urban young adults, an unshakable belief in their potential, and a strong commitment to the mission of Year Up
Understanding of the Opportunity Divide and its drivers
Commitment to diversity and inclusion
Additional Salary Information: Salary: Competitive and commensurate with education and experience
Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
Professional development: Funds available to support staff in achieving career objectives
About Year Up
Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies.
Year Up currently serves young adults in Arizona, Atlanta, Baltimore, Boston, Chicago, Dallas/Fort Worth, Jacksonville, Los Angeles, the National Capital Region, New York City, Philadelphia, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington and will serve more than 4,000 students in 2018 nationwide.
Voted one of the Best Nonprofits to Work For in the country by The Non-Profit Times for six consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people.
Year Up participates in E-Verify.