In an atmosphere of dignity and respect, Inspiration Corporation helps people who are affected by homelessness and poverty to improve their lives and increase self-sufficiency through the provision of social services, employment training and housing. Serving as a catalyst for self-reliance, Inspiration Corporation has helped more than 10,000 Chicagoans in need since 1989.
At Inspiration Corporation, employees live this mission by demonstrating the following core values. Inspiration Corporation believes that these core values are what make the organization one of Chicago’s leading facilitators of personal transformation, and a great place to work:
Act with compassion
Pursue growth and learning
Take care of ourselves so we can help others
Work greater together
Create a fun and productive environment
The Foodservice Training Program Manager is responsible for overseeing the recruitment, intake, career development training, case management and job placement components of Inspiration Corporation’s foodservice training program. The Manager works collaboratively with the Executive Chef Trainer to integrate these components of the program with the culinary training components in order to create a comprehensive program that leads to strong employment outcomes. The position reports to the Chief Program Officer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Exhibit professionalism and high standards in all aspects of performance.
Ensure the efficient and effective delivery of the foodservice training program with dignity and respect in accordance with the agency’s mission.
Work with all departments as appropriate to ensure that the needs of the agency’s participants are addressed.
Attend department and agency meetings.
Work with senior and executive staff to develop annual program metrics and ensure that program goals are met or exceeded.
Oversee the Participant Support Specialists and Employment Preparation and Placement Specialists working on the foodservice training program to ensure the delivery of high quality services, including hiring, supervision, staff development and evaluation.
Coordinate with the Executive Chef Trainer to integrate program activities with the culinary training components and to support the scheduling needs of the Inspiration Kitchens restaurant.
Ensure appropriate record-keeping, data collection and reporting, including physical and electronic information, as required for internal management and external funding sources and regulatory agencies. Prepare for and oversee program audits.
Implement programs, policies and protocols that meet the needs of program participants, the agency’s goals and principles, and the requirements of program funders. Modify or develop new programs, policies and protocols as needed.
Support the Finance Department in preparing and monitoring the program’s budget. Manage discretionary costs, staying within budget, and make realistic budget projections.
Oversee and coordinate the preparation of government contract applications for the program in conjunction with the Finance Department and senior management.
Utilize latest data and current thinking within the workforce development field to inform the program development process. Attend appropriate external workshops and seminars and participate with internal planning processes.
Stay abreast of and research potential funding opportunities to support the program.
Develop and maintain relationships with other nonprofit organizations to support recruitment efforts and locate and coordinate support services for clients.
Represent the agency at contractor meetings and to the community through participation in site visits; membership in professional organizations; participation at relevant events and with collaborative organizations; and involvement in the communities that surround the corporation’s service area.
Conduct career development workshops and culinary classroom instruction, based on staffing needs.
Assist with recruitment, orientation and intake activities as needed to attain program goals.
Respond to and resolve participant complaints, concerns, and grievances when they cannot be resolved by other program staff.
Organize periodic graduation ceremonies and employer development and acknowledgement events.
SUPERVISORY RESPONSIBILITIES: The Foodservice Training Program Manager supervises the Participant Support Specialists and Employment Preparation and Placement Specialists working on the foodservice training program.
EDUCATION, EXPERIENCE & SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the education, experience and skills necessary for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Four or more years of related experience are required. Culinary knowledge is required; professional cooking experience is preferred. A bachelor’s degree from an accredited four-year college or university, completion of an accredited culinary training program, or equivalent experience, is required; a Master’s Degree in Social Work is preferred. Experience in an adult teaching or training environment is desirable. Experience with supervising staff and reporting on government contracts such as Community Development Block Grants are also preferred. Strong computer skills are essential, including proficiency in Windows operating systems and Microsoft Office.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10-20 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains standard office hours. Attends evening, weekend, and early morning meetings and functions as required. Participate in activities in the kitchen and dining spaces of Inspiration Kitchens.
Inspiration Corporation is an equal opportunity employer.
*Any questions regarding the position should be directed to the HR Generalist. Please do not call or email other Inspiration staff members regarding the position.
Additional Salary Information: Benefits include Medical, dental, vision & life insurance, 401k with employer match, 12 paid holidays and 24 PTO days per year.
Internal Number: 3126206584
About Inspiration Corporation
In an atmosphere of dignity and respect, Inspiration Corporation assists individuals and families affected by homelessness, extreme poverty and recent incarceration.Inspiration Corporation was founded in 1989 by Lisa Nigro, a police officer who was searching for a personal response to the people she encountered on her beat. Lisa borrowed her nephew's red wagon, filled it with coffee and sandwiches, and pulled it around the Uptown neighborhood of Chicago, offering a little dignity and respect to the people she encountered.Over time, the wagon grew into a bus, and eventually a full-service cafe, where men and women experiencing homelessness could sit down, order off a menu, and be served. In the years that followed, Inspiration Corporation expanded its services beyond simply meals, to include case management, supportive services, housing and job training.Inspiration Corporation's mission, core values and dynamic culture create an exciting and rewarding workplace. Join our team, and be inspired.