At Meeting Expectations, our goal is to exceed our client’s expectations by achieving their goals, inspire our team members and deliver innovative solutions to the event and association market. Founded in 1992, as a full-scale meeting and association management firm, we have created extraordinary experiences for event attendees and provided exceptional service for associations.
Headquartered in Atlanta, with offices in Washington D.C., Chicago and Denver, the company is repeatedly recognized as one of Corporate Meeting & Incentives Magazine’s “Top 25 North American Meeting and Incentive Companies,” and as one of the Atlanta Business Chronicle’s “Best Places to Work.”
The Organization for Safety, Asepsis and Prevention (OSAP) is a growing community of educators, researchers, clinicians, consultants and industry representatives who advocate for safe and infection-free delivery of oral health care. OSAP focuses on strategies to improve compliance with safe practices and on building a strong network of recognized infection control experts. OSAP offers an extensive online collection of resources, publications, checklists and toolkits that help dental professionals deliver the safest dental visit possible. Plus, online and live courses help advance the level of knowledge and skill for every member of the dental team.
Founded in 1984 and formally incorporated as a non-profit organization in 1985, OSAP is comprised of two separate but linked organizations:
OSAP is a 501(c)(6) membership organization. The Association is the voice of leadership for science-based dental infection prevention and safety practices through quality education worldwide. There is no other dental specific organization that is focused on infection prevention and safe care.
OSAP also maintains the OSAP Foundation, a 501(c)(3) tax-exempt educational foundation. The Foundation supports the Association’s ability to execute its mission by raising funds and cultivating partnerships with health care, private sector business, foundations and government agencies. The Foundation is fully engaged in the Association’s strategy promoting safety and infection prevention.
Senior Education Manager
Reporting to the Executive Director, the Senior Education Manager for the Organization for Safety, Asepsis and Prevention (OSAP), will help develop educational strategy and business plans managing the education and credentialing programs, products and services. Your goal will be to develop and deliver remarkable educational programs, products and services that differentiate the organization and bring value and growth to advance the OSAP’s mission to be the world’s leading provider of education that supports safe dental visits for patients and providers.
As a key member of this high-performing team, you will work with Subject Matter Experts, Committees and key strategic partners to innovate education platforms and delivery systems to increase the organization’s impact. With the help of the Scientific Advisory Committee, you will also ensure that OSAP’s dental infection prevention and control and safety educational programs are up-to-date, accurate, comprehensive and are based on the most current evidence-based resources and tools.
Principal Duties and Responsibilities:
Develop a comprehensive educational strategy, in conjunction with the Executive Director, Board and Education Committees, that leverages existing offerings and introduces new educational opportunities and content. Strategy will inform the development and execution of a business plan that includes a revenue-generating pricing model for growth.
Manage OSAP’s continuing education recognition status including any new provider applications and required filings, reports and compliance with all rules issued by recognition providers and other relevant entities.
Coordinate volunteers of relevant committees, consultants and the management team to:
manage all aspects of association’s educational programming including two annual conferences, one-day boot camps, webinars, web-based and e-learning initiatives, courseware and other events.
ensure all educational programming is accurately promoted, executed and evaluated; produce management reports for each event addressing all Key Performance Indicators (KPI) metrics.
manage website content related to educational offerings and products.
Perform regular in-depth program evaluation to ensure educational programming and courseware features top rated speakers and content and is perceived as highly valuable to all stakeholders.
Serve as OSAP’s primary point-of-contact in working with alliance partner to introduce and manage certificate/certification programs.
Develop and maintain a bank of faculty, moderators and emerging leaders supporting OSAP’s educational programming activities by surveying other conferences, professional publications and online programming and monitoring evaluations and other research data.
Work through the Scientific Advisory Committee to ensure accurate and evidence-based content for all programs, suggest new education formatting which can be content-filled by subject matter experts from clinical positions, educational institutions, and industry partners.
Respond to requests in timely, professional manner.
Support the overall goals and objectives of the organization through additional responsibilities as required.
Requirements and Qualifications:
Bachelor's degree, preferably in education or marketing (Master’s preferred).
4 or more years demonstrated experience in working with adult curricula models and online learning management platforms.
Previous experience in developing/executing large, complex educational programs and events.
Experience serving in a managerial or leadership position in an association, school or company.
Event management experience or presentation management experience with content design, presentation skills and speaker management, preferably in non-profit membership organizations.
Proven success in project management and problem resolution with excellent organizational, proofreading/editing and budget management skills.
Excellent oral and written communication and interpersonal skills including ability to coach speakers, enforce organization guidelines and to develop and deliver verbal presentations before groups.
Strong organizational and negotiation skills, creativity and strategic thinking with attention to detail.
Ability to remain calm under pressure and maintain a positive attitude.
Proficient with web-based tools and technology, association management software and webinar platforms, Adobe Systems, MS PowerPoint, Word, Excel and Outlook.
Ability to travel up to 35%
About Meeting Expectation
Meeting Expectations has provided full service conference planning and association management services since 1992. Over the years we have developed a solid reputation within our industry for the flawless execution of events and for providing superior association services. We foster an environment that enables team members to achieve personal and professional growth and success while providing consistently superior services.