1. Contributes to alumni association efforts regarding alumni leadership development, including building pipelines to recruit new volunteers and develop experienced leaders. Participates in initiatives designed for outreach, recruitment, onboarding, training, and retention. Manages stewardship and recognition programs. 2. Provides professional level volunteer management for a portfolio of Yale alumni leaders. Provides guidance in strategic planning, governance, event management, volunteer recruitment and retention, succession planning, and marketing and communications. Works as planning consultant for volunteers and the alumni organizations they lead. Supports the AYA Board of Governors and serves as staff liaison for one or more of its committees, as needed. 3. Creates and manages alumni engagement programs, such as the AYA Assembly or other events, seminars, digital programs, and communications. Evaluates program objectives relative to overall engagement goals, including reaching new audiences, increasing diversity, building leadership pipelines, and improving satisfaction among participants. Manages program budgets and oversees logistical arrangements. 4. Creates collaborative partnerships with advancement colleagues in the Office of Development, the graduate and professional schools, and other units in support of University and alumni association engagement goals. 5. Develops policies and models for programs and activities in line with the University's alumni relations objectives. Presents information to both University personnel and alumni volunteers. Attends professional conferences for benchmarking and market research. 6. Performs other duties as assigned, including staffing alumni association programs on campus and regionally.
Preferred Education: Experience with higher education, nonprofits, alumni relations or related field. Familiarity with advancement systems, such as CRM databases and online engagement platforms. Willingness to participate in AYA programs, including evenings and weekends as needed. Knowledge of the University and its academic programs.
Preferred Education, Experience and Skills: Experience with higher education, nonprofits, alumni relations or related field. Familiarity with advancement systems, such as CRM databases and online engagement platforms. Willingness to participate in AYA programs, including evenings and weekends as needed. Knowledge of the University and its academic programs.
Required Skill/ability 5: Demonstrated flexibility and agility in responding to changing demands and priorities in a fast-paced and changing environment. Ability to work creatively and to keep priorities aligned while maintaining professionalism and a sense of humor.
Posting Position Title: Alumni Affairs Officer, Engagement
Required Skill/ability 3: Ability to build productive relationships with staff and volunteers to contribute to AYA's mission. Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, geography, etc.).
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Assistant Director for Volunteer Engagement
Required Skill/ability 1: Success in managing projects from conception to completion with exceptional attention to detail. Sound judgment regarding need for consultation vs. independent decision-making. Ability to prioritize and meet competing responsibilities and manage timelines with multiple stakeholders.
Required Skill/ability 4: Outstanding verbal and written communications skills. Ability to work with sensitive information and maintain strict confidentiality.
Required Skill/ability 2: Demonstrated ability in event planning, program development, and logistics. Strong customer service orientation and problem-solving skills. Willingness to assume responsibility for all aspects of specific programs, including travel and irregular hours.
Bachelor's Degree in a related field and four years of related work experience.
Internal Number: 51526BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.