In an atmosphere of dignity and respect, Inspiration Corporation helps people who are affected by homelessness and poverty to improve their lives and increase self-sufficiency through the provision of social services, employment training and housing. Since 1989, Inspiration Corporation has assisted thousands of individuals and families affected by homelessness, extreme poverty and recent incarceration each year - serving as a catalyst for self-reliance.
At Inspiration Corporation, employees live this mission by demonstrating the following Core Values. Inspiration Corporation believes that these Core Values are what makes the organization one of Chicago’s leading facilitators of personal transformation, and a great place to work:
Act with compassion
Pursue growth and learning
Take care of ourselves so we can help others
Work greater together
Create a fun and productive environment
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Exhibit professionalism and high standards in all aspects of performance.
Ensure the efficient and effective provision of supportive services and housing services with dignity and respect in accordance with the agency’s mission.
Work with all departments as appropriate to ensure that the needs of the agency’s participants are addressed.
Attend agency All Staff meetings and program meetings.
Supervise the work of all assigned IDHS Housing Retention Specialists/Case Managers to ensure the delivery of high quality services, complete record-keeping and compliance with all program requirements.
Ensure appropriate data collection and reporting as required for internal management reports and external funding sources and regulatory agencies. Prepare for and oversee program audits conducted by government entities for IDHS project.
Provide data and program information in support of the development function.
Contribute to the preparation of government grants that fund supportive services and housing programs.
Provide suggestions to senior staff to develop new or modify existing services, policies and protocols to meet the needs of program participants in alignment with the agency’s strategic directions.
Utilize latest data and current thinking within the homeless services and supportive housing field to inform the program development process. Attend appropriate workshops and seminars.
Contribute to the development and evaluation of the housing program. Participate in identifying and implementing staff development needs for the Housing Services Department.
Represent the agency with various stakeholders through participation in events and committees, and membership in professional organizations, coalitions, and community organizations.
Maintain program spreadsheets, manage move waitlist, coordinate and track completion of IDHS annual assessments, semi-annually, attend exit meetings with program participants as necessary, and conduct exits follow-up check in’s at 6 and 12 months.
Visit participants in their apartments, located throughout the City of Chicago.
Assess participants’ potential barriers to maintaining stable housing. Provide housing support to program participants to improve housing retention, stability, and self-sufficiency.
Work with participants in the housing program to create goal-based action plans and revise them with participants when necessary. Provide case management and support towards achieving their goals.
Advocate on client’s behalf, as needed, with property managers, landlords and service providers to ensure connection to services.
Educate participants about community resources such as substance use treatment, mental health treatment, health fairs, employment and training, and help participants access those resources when applicable.
Address any chronic issues, such as substance use or mental illness, which might compromise achievement of goals and cause relapse into homelessness.
Complete Housing Quality Surveys annually with participants.
Assist participants with moving and obtaining furniture or home supplies.
Maintain case notes on participants' progress and complete monthly spreadsheets and quarterly reports.
Work with housing staff to organize and facilitate tenant surveys and meetings.
SUPERVISORY RESPONSIBILITIES: Manages assigned IDHS housing staff, providing direct supervision to the Program; Provides training to this staff as required; Utilizes staff to ensure satisfactory completion of all goals and responsibilities.
EDUCATION, EXPERIENCE & SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the education, experience and skills necessary for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
A bachelor’s degree from an accredited four-year college or university required; a graduate degree in nonprofit management, public administration, social services administration or a related field is preferred. Three or more years of related experience and training is also required. Strong computer skills are essential. Experience with supervising staff and reporting on government contracts such as the U.S. Department of Housing and Urban Development is also preferred.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10-20 pounds. The employee must be able to drive to participants’ apartments for home visits.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Main office location: 4554 N. Broadway, Chicago, IL 60640. Maintains standard office hours. Attends evening, weekend, and early morning meetings and functions as required. Conducts home visits and accompanies participants on apartment searches.
*Any questions regarding the position should be directed to the HR Generalist. Please do not call or email other Inspiration Corporation staff members regarding the position.
Inspiration Corporation is an equal opportunity employer.
Additional Salary Information: Additional Salary Information: Benefits include Medical, dental, vision & life insurance. 401k with employer match, 12 paid holidays, 24 PTO days.
About Inspiration Corporation
In an atmosphere of dignity and respect, Inspiration Corporation assists individuals and families affected by homelessness, extreme poverty and recent incarceration.Inspiration Corporation was founded in 1989 by Lisa Nigro, a police officer who was searching for a personal response to the people she encountered on her beat. Lisa borrowed her nephew's red wagon, filled it with coffee and sandwiches, and pulled it around the Uptown neighborhood of Chicago, offering a little dignity and respect to the people she encountered.Over time, the wagon grew into a bus, and eventually a full-service cafe, where men and women experiencing homelessness could sit down, order off a menu, and be served. In the years that followed, Inspiration Corporation expanded its services beyond simply meals, to include case management, supportive services, housing and job training.Inspiration Corporation's mission, core values and dynamic culture create an exciting and rewarding workplace. Join our team, and be inspired.