Assistant Director, Event & Stewardship Data Management
University of Chicago
August 22, 2018
Location: 5235 S. Harper Court
Work on a variety of event data management and event support activities, as well as stewardship donor data and reports. Manage the data requirements for a portfolio of events whose focus is on increasing engagement and fundraising from alumni and friends. Manage the invitation and registration cycle, be responsible for on-site registration needs, provide in-depth analysis on event attendance, and work in partnership with the Donor Relations team on stewardship donor data projects. Collaborate with colleagues to coordinate data needs, manage timelines and provide a high level of customer service.
Develop event invitation lists by collecting data and lists from multiple internal and external partners and building complex queries in Business Objects.
Assemble data to prepare custom and ad hoc reports and spreadsheets for regular event presentations and dashboards.
Work with ARD's donor database with a special emphasis on extracting and reviewing data as well as maintaining constituent records.
Learn other systems as required.
Process invitation responses in Excel and other software programs.
Assemble event invitation and RSVP data into a usable format.
Communicate with manager, event partner and event planner regarding the status of specific projects.
Communicate response data to project team members and senior leadership regularly.
Manage production and assembly of event materials including name-tags, registration, and seating materials.
Staff events to manage the registration process and welcome attendees.
Train and oversee onsite registration staff.
Through data pulls and audits, dashboards, and storytelling, provide analysis on the Universityâ™s stewardship donors, events, and activities.
Collaborate with the Donor Relations team to prepare data for monthly acknowledgement letters to Giving Society Members.
Become an expert in pulling stewardship and giving reports from the database.
Become proficient in the use of numerous database, spreadsheet and web-based applications including various registration, email and seating software programs.
Identify, prioritize and document modification needs for the office's event management tools; present recommended resolution for approval; develop, implement and document system and process enhancements.
Evaluate policies, procedures and best practices that relate to event data management to identify areas where changes will improve the quality, accuracy and efficiency of the team and contribute to the success of ARD events.
Develop and maintain training manuals for data management needs.
Maintain thorough knowledge of University priorities and programs.
Understand team strategy and processes to manage projects and resources effectively.
Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Perform other duties as assigned.
Communicate Effectively & With Influence
Display Emotional Intelligence
Foster Partnership & Collaboration
Lead Performance & Flawless Execution
Exhibit Resilience & Optimize Resources
Education, Experience or Certifications:
Bachelor's degree or higher is required
A minimum of two years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work experience required.
Technical Knowledge or Skills:
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.
Experience in Microsoft Excel and relational database manipulation, design oversight and report retrieval required.
Strong organizational, project management, and detail-oriented skills are required.
Tableau or other data visualization software experience is preferred.
Working Conditions and Physical Requirements:
Willingness and ability to travel to campus and/or non-campus locations for University business.
Willingness and ability to work evenings and weekends.
(NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR02573
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