The Development Data Systems Administrator (DDSA) maintains and continuously improves upon the accuracy, efficiency, consistency, and comprehensiveness of all data entered into and residing in Raiser’s Edge. The DDSA also provides comprehensive support to annual and campaign fundraising efforts by generating lists, maintaining a moves management system in Raiser’s Edge, conducting prospect research, and drafting prospect briefings. Lastly, the DDSA analyzes data to report achievement, support programs, answer questions by team and Board members, and inform decision making.
This position reports to the Director of Development.
Duties and Responsibilities:
Oversee the maintenance of constituent data that flows to Raiser’s Edge from a wide range of data collection sources including gifts, school website donation forms, alumni updates, returned mail, registration for events, admissions, registrar, college counseling, athletic programs, business office, development personnel, etc. to ensure compliance with established best data practices and procedures;
Import new and update existing constituent data for students, parents and grandparents each summer as part of the student/alumni rollover process;
Clean up data, including but not limited to duplicate records analysis, attribute/table refinement, endowment/award fund tracking and fund relationships, and improvement of mail/merge forms;
Complete surveys such as NAIS.
Enter and manage the collection of cash donations, matching gifts, stock gifts, payroll deduction gifts, pledges, gift-in-kinds and write offs;
Generate gift acknowledgement letters/receipts, with particular attention to timeliness and issues of personalized acknowledgement where appropriate;
Generate notifications to recipients or families of tribute gifts and donors of matching gifts received;
File and scan gift information following appropriate data privacy policies;
Generate and coordinate periodic pledge reminders; follow up on outstanding matching gift pledges;
Generate and coordinate giving history for specific donors for tax purposes (donors as requested, employees with payroll deduction gifts).
Reporting & Analytics:
Generate lists for:
all fundraising appeals;
year-end annual reporting (donor roll);
Produce quarterly gift reports of annual and campaign achievement for Board of Trustees;
Produce quarterly gift reports on appeal, phonathons, and thank-a-thons achievement;
Create and distribute daily cash report that clearly indicates prospect activity to inform prospect managers of activity within their portfolio;
Oversee daily, monthly and yearly reporting to reconcile with Development and Business Office.
Conduct research on campaign and annual fund leadership prospects upon request;
Identify new prospects for research and assignment;
Draft visit briefings for front-line fundraising team in advance of scheduled visits;
Maintain moves management tracking in Raiser’s Edge for campaign and annual fund prospects;
Facilitate prospect review meetings by pulling prospect lists and pipeline reports;
Ensure call reports are added to Raiser’s Edge in a timely manner;
Ensure that all gifts brought in by a front-line fundraiser are attributed appropriately in the gift record.
Ensure proper use of Raiser’s Edge functions and data for accurate and optimum tracking and reporting through training and sharing of new and/or improved data practices and procedures;
Keep abreast of leading technology to aid in the capturing, processing, reporting and research of constituent information;
Keep abreast of current trends in prospect research and facilitate continuing education opportunities for Raiser’s Edge and prospecting software;
Attend weekly alumni and development office staff meetings and participate as a team member working to engage and steward all constituents and benefactors.
Proficient to expert processing using Raiser’s Edge or similar CRM software;
Proficient to expert using Microsoft Office suite of products (specifically Word & Excel) and Google;
Strong analytical skills;
Effective, positive, and professional customer service and interpersonal skills;
Detail oriented with strong organizational, time management, and multi-tasking
Ability to maintain confidentiality;
Ability to work independently and as a member of a team;
Flexible and adaptable in dealing with new or changing requirements;
Prompt and dependable;
Previous work in boarding/independent school and/or nonprofit experience is a plus;
BA or BS preferred;
Non-exempt position per FLSA.
Three to five years of related work preferred. Successful criminal background history required. Position is 40 hours per week. Full benefit package provided.
At Tilton School, all persons shall have the opportunity to be considered for employment without regard for race, religion, natural origin or ancestry, citizenship, age, disability, marital status, sex, sexual orientation, or any other category protected by state or federal law. The School does not discriminate on the basis of race, religion, national or ethnic origin, citizenship, age, disability, marital status, sex, sexual orientation, or any other category protected by state or federal law in the administration of employment practices or procedures, promotion, or application of employee policies and benefits.
About Tilton School
Tilton School, founded in 1845, is an independent college preparatory boarding and day school located in New Hampshire’s Lakes Region with an enrollment of 257 boys and girls in grades nine through postgraduate. Our mission is to challenge students to embrace and navigate a world marked by diversity and change. Central to Tilton School’s culture is a belief in the “power of potential.” In a close-knit community of students, faculty, staff, and administration, Tilton’s unique educational program challenges students to discover, develop and advance their personal strengths and passions, while gaining the skills, knowledge, and values essential to personal and professional success. Students are challenged in all facets of life on campus with appropriately high standards and a rigorous curriculum requiring them to be active participants. Class sizes are small, averaging 12 students, with a student-faculty ratio of 6 to 1. Students are encouraged to reach their full potential outside of the classroom through strong programs in athletics, arts, theater, extracurricular offerings, and student leadership positions. Tilton School’s 160-acre campus includes a new state-of-the-art academic building, a new senior girls’ dormitory, and extensive athletic facilities.