Residing in Silicon Valley, the heart of innovation, Stanford GSB has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, push the boundaries of knowledge with faculty research, and offer a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We strive to change lives, change organizations, and change the world.
The Sr. Financial Aid Counselor reports to the Director of Financial Aid at the Graduate School of Business and plays a crucial role in the day-to-day operations of the Financial Aid Office. This position is a point of contact to the prospective students, admits, GSB students and alums and requires a professional individual committed to excellent customer service. The Sr. Financial Aid Counselor counsels students and coordinates the processing of confidential application materials, analyzes data and fund disbursement. Furthermore, the position performs administrative functions to disseminate information and perform administrative tasks as needed.
We are looking for an energetic and motivated individual who will be committed to providing excellent financial aid services to our students. Applicant must be results oriented, a team player who can multi-task, have excellent phone etiquette, presentation and public speaking skills and must write well. The applicant must have the ability to handle busy phones and emails, as well as in person advising. Do you have a passion for education and mentoring students and guide them to success? If so, come join us!
Please submit resume and cover letter with your online application.
Your primary responsibilities include:
Analyze financial aid data in preparation for need analysis based on GSB policies and procedures maintaining an audit trail;
Review and analyze financial documents, including tax returns for accuracy, Verification Worksheets and adjust awards accordingly utilizing GSB needs analysis and principles;
Evoke professional judgement and knowledge of institutional and federal policies when reviewing financial aid packaging;
Manage the GSB Nonprofit/Public Service Loan Forgiveness Program; review applications, determine eligibility, process and disburse funding to applicants and maintain annual database providing critical reports as needed;
Interpret and communicate GSB, University, and Federal policies and procedures to current students and applicants on financial aid availability, eligibility requirements, application procedures, and fund disbursement;
Counsel students on budgeting issues and financial obligations to the University and their lenders;
Manage numerous databases in compliance with federal and institutional regulations;
Develop efficient office procedures to facilitate the efficient and accurate information and application flow;
Manage GSB Financial Literacy series of workshop, scheduling events, coordinating with speaker and advertising the workshops to students;
Answering telephones, ordering and maintaining office supplies, distributing mail, and providing administrative support along with other tasks as assigned.
Additionally the ideal candidate will have:
Excellent organizational, interpersonal, counseling, and written & verbal communication skills.
Extreme attention to detail and confidentiality required.
Be able to prioritize and execute multiple priorities. Self-motivated, able to learn quickly, and work as a team in a fast-paced, high-pressure environment.
Manage large volume of materials efficiently and apply complex guidelines accurately. Demonstrated quantitative skills.
Must be able to work in a professional manner with a diverse group of graduate students and officials.
Requires an energetic individual who can maintain a sense of humor in an ever-changing environment.
* - Other duties may also be assigned To be successful in this position, you will bring:
Bachelor's degree and 3 years Financial Aid Experience or equivalent.
Must have solid computer skills, including knowledge of Microsoft Office suite, especially Word, Excel, email and familiarity with student database management. Proven record of dependability, regular attendance, and punctuality.
Preference for 3-5 years Financial Aid experience and familiarity with PeopleSoft student administrative system, EDExpress, and ELM preferred.
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Why Stanford is for You Stanford's dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:
Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues.
A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
Discovery and fun. Visit campus gardens, trails, and museums.
Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
We pride ourselves in being a culture that encourages and empowers you. How to Apply We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit a cover letter and resume along with your online application. Your one-page cover letter should briefly describe your background in customer service and provide examples of your experience with attention to detail, responsiveness, and decision-making.
Location: Graduate School of Business, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.Stanford University is an eq...ual opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.