Lead all aspects of end-to-end course/module development for assigned e-learning activities and provide support for subject matter experts and staff in the areas of instructional design, teaching strategies and instructional technology applications.
Lead the development of assigned e-learning activities including interactive modules or full online courses composed of modules, live or on-demand webinars or podcasts, case-based series, slides sets and reference guides, simulation modules, self-study modules, games, apps and other tools.
Support the CHEST annual meeting, Board Review courses, simulation activities, CHEST Enterprises and non-CME offerings, and other courses by managing the development of related e-learning materials to be used as pre- or post-coursework or made available to learners onsite.
Collaborate with internal and external stakeholders (i.e. staff, faculty subject matter experts [SMEs]/Chairs) to develop all assigned e-learning activities, including:
Work with SMEs and staff to define new activities through the completion of charter and scope forms and collaboration with appropriate staff and committees through a gating process.
Invite chairs and identify and invite faculty for activities through defined processes.
With SMEs, develop appropriate learning objectives from identified needs from the target audience matched to the desired outcomes. Ensure appropriate assessment strategies and tools are used to measure changes in learners knowledge, competence, and performance.
In collaboration with Education Operations staff, contribute to development of budgets and development timelines for e-learning activities. Ensure budgets and deadlines are met.
Coordinate launch and communication plans with Marketing and Customer Support.
Lead kick-off call and planning meetings.
Coordinate the development of agendas, instructional design framework, scripts and storyboards in collaboration with SMEs and other staff.
Ensure the on-time submission of content from subject matter experts and procure media files as needed.
Collaborate with LMS Specialists and IT staff on the production and review of content.
Track sales and usage of all programs and tools.
Develop and provide outcomes report for distribution to course Chair and senior staff at predetermined intervals for all assigned programs and tools.
Work with faculty to identify programs that require updates and develop a plan to make necessary changes.
Help maintain and appropriately archive materials for ACCME accreditation purposes.
Develop ways to incorporate interactivity (e.g. ARS, polling, games, case-based scenarios, simulations, exercises) into appropriate course design to increase participation and educational retention.
Support the development of standardized post-learning evaluation and success metrics.
Assist with the assessment of partner relationships and new avenues for distributing.
Collaborate with Customer Support team by providing second tier support to learners for e-learning.
Ensure adherence to best practices in distance learning.
Assist with the evaluation of the quality of technology-delivered content.
Help maintain inventory of online courses and archived webcasts for distribution.
Support the development of programs designed to engage new members and faculty in volunteering for CHEST activities.
Completes other tasks and projects as assigned.
Consult and partner with other members within and outside of division to coordinate implementation of learning initiatives and to facilitate effective use of all program tools and resources. Continuously identify and implement learning practices that add value to the business and simplify execution.
Provide support to members, committees, faculty, and learners, emphasizing a customer-service, learner-centric approach to all interactions and promoting a responsive, positive environment.
Ensure adherence to all policies and procedures and contribute to maintaining compliance with ACCME and SSH standards, including maintaining appropriate documentation.
Work collaboratively with staff in other departments and divisions as well as faculty SMEs/Chairs to achieve shared goals.
Demonstrate a commitment to continual process improvement, the spirit of innovation, and teamwork.
Maintain working knowledge of all systems and workflows required to execute activities (AMS, LMS, submission and review systems).
Bachelor’s degree minimum (advanced degree in a related field preferred) ideally in learning technologies, training and development, and/or instructional design. Equivalent work experience in educational or training environment.
Experience and/or degree in providing education through e-Learning platforms, learning management systems, alternative methods using technology-assisted learning software applications, online survey tools, simulation software and authoring tools.
Experience with authoring software and other e-learning technologies such as Adobe E-learning Suite (Captivate), Adobe Creative Suite, and screen capture and editing software, such as Camtasia and Final Cut Pro.
Experience in working with virtual events platforms (i.e., GotoWebinar, Adobe Connect).
Must have a strong visual design aesthetic.
Well-developed computer skills, Mac or PC-based, with applications such as Microsoft Word, Excel, PowerPoint, and comparable software.
Results-oriented, self-starter, deadline-conscious, intellectually curious and willingness to learn.
Polished verbal and written communications skills; strong presentation skills when needed.
Demonstrated success at collaborating with cross-functional teams.
Strong organization, prioritization, and project management skills.
Well-developed interpersonal skills, especially the ability to work effectively and professionally with physicians and other health care professionals
Ability to accommodate occasional travel.
Some evening and weekend work required.
Commitment to CHEST mission and strategic plan with related goals.
Experience in a medical society or not-for-profit association.
Knowledge of ACCME criteria, policies, and standards.
Experience with Google apps including mail, calendar, documents, and sites.
Experience utilizing association management and learning management software to plan, document, and report educational activities.
Knowledge of professional development in healthcare and developing learning programs for Continuing Medical Education (CME) and Maintenance of Certification (MOC).
This description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description and employees in this position may be asked to perform various functions not listed. This description is solely for the purpose of summarizing basic responsibilities and is not intended to be a contract or guarantee of employment or of any specific terms or conditions of employment. This description may be amended or eliminated from time to time as necessary for operational or business reasons.
About American College of Chest Physicians
The American College of Chest Physicians (CHEST) is the global leader in advancing best patient outcomes through innovative chest medicine education, clinical research, and team-based care. With more than 18,700 members representing 100+ countries around the world, our mission is to champion the prevention, diagnosis, and treatment of chest diseases through education, communication, and research. This includes connecting health-care professionals to the latest clinical research and a wide array of evidence-based guidelines through the CHEST Journal, while also serving as a total education resource for clinicians through year-round meetings, books, mobile apps, and live courses in pulmonary, critical care, and sleep medicine. The first medical association with a clinical simulation program accredited by the Society for Simulation in Healthcare, CHEST also provides hands-on training through innovative simulation education. The CHEST Foundation, our philanthropic arm, provides members with grants, patient education tools, and other resources to help their patients live and breathe easier. CHEST staff are presented with a competitive salary and excellent benefits in a team-based atmosphere of highly qualified colleagues.