Associate Director of Community Relations - (18001400)
Community Relations is responsible for managing the relationships between the university and its host communities of Medford, Somerville and Boston. The mission of the office is to develop and maintain positive relations with the communities through partnerships that serve the goals of the university and our host communities in a mutually beneficial manner.
As the university's official point of contact with its host communities, Community Relations interacts with neighbors of the campus, other residents, local and state government officials, local school departments, and non-governmental organizations, among others. The department handles requests, resolves complaints, and seeks opportunities to build strong partnerships.
Community Relations also assists and advises the schools within the university, including deans, academic and administrative departments, and students in the wide range of interactions/ programs that they have within the host communities.
The department educates the campus community about our host communities, and our host communities about Tufts, providing information and facilitating access in both directions. Tufts' commitment to be a good neighbor and a responsible nonprofit organization underlies all of our activities.
Work with the Director to manage Tufts' relationship with the host communities of Medford, Somerville, and Boston. Establish and preserve important relationships with local officials and community leaders. Advise Tufts senior leadership on community issues and local politics so that the university can accomplish its goals while maintaining positive relationships with the communities. Work in coordination with the Director to run programs like Community Day, the Community Appeal, the Tufts Neighborhood Service Fund, and host events on campus.
Bachelor's degree required.
5 years minimum work experience in setting that requires interaction with elected officials, constituent services, handling confidential information, public speaking, social media, and program development.
Familiarity with local political issues.
Strong interpersonal communications and customer relations skills.
Strong writing skills.
Ability to work both independently and as part of a team.
Strong interpersonal and customer relations skills.
Excellent organizational skills.
Clear and effective communication skills.
Sensitivity to confidential information.
Ability to handle multiple tasks simultaneously.
Possession of a driver's license and access to a car.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.