Florida Theatre Performing Arts Center, Inc., the nonprofit corporation managing and programming the historic Florida Theatre in downtown Jacksonville, Florida, seeks a Patron Services Director. The 2,000 seat theatre is a Pollstar Top 100 venue serving the 12th largest city in the U.S., presenting 175-200 performing arts events annually.
The Patron Services Director is responsible for Front of House operations, overseeing the personnel, policies and procedures that provide the highest level of customer service and safety to the theatre’s patrons. The Patron Services Director is responsible for bar, merchandise, security, housekeeping and volunteer usher operations, and supervises Head Ushers, volunteer ushers, Bar Captains, external security company, housekeeping staff, and pertinent vendors.
A member of the senior management team, this position reports to the President, is a full-time position classified as exempt, and is a hands-on position requiring nights and weekends. Salary and benefits are competitive and commensurate with experience. Position is available now. Requirements: Bachelor’s degree; significant experience in the arts, concert or hospitality industries; and supervisory experience. Letter, resume, references and salary requirements to: Numa Saisselin, President, Florida Theatre Performing Arts Center, Inc., 128 East Forsyth Street Suite 300, Jacksonville, Florida 32205, email@example.com.
About Florida Theatre
The Florida Theatre is a 2,000 seat vintage 1927 historic theatre and nonprofit performing arts presenting organization in Jacksonville, Florida, presenting 150-200 music, dance, theatre and film programs annually.