1. Works closely with subject matter experts and client groups for projects or programs of a medium to large size to consult, conduct analysis, and identify business objectives and solutions. 2. Identifies core customer business issues and provides solution recommendations to address them. Develops necessary tools and workshops to successfully identify issues and evaluate recommendations. 3. Gathers, receives and interprets data, analyses, and reports. Develops reporting modules, ad-hoc reports, and related reporting tools. Conducts research, data gathering, data analysis, modeling, projecting and scenario analyses, with the aid of planning technology and databases. Develops and harnesses the data that is available to identify existing business issues and key drivers and develops solutions and initiatives. 4. Evaluates data gathered from multiple sources in order to support the issues, conclusions and recommendations. 5. Analyzes data with standard methods, interprets the results, and provides written summary and reporting of analysis. 6. Develops and validates queries for the successful extraction of appropriate data. 7. Develops and maintain documentations and libraries on key processes. 8. Ensures accuracy to maintain the high quality and integrity of information, data and databases. 9. Contributes to the development of unit and/or University plans and strategies. Researches, gathers data and provides recommendations. 10. Collaborates with key stakeholders and subject matter experts to establish the vision, analyze costs and benefits and support implementation. Ensures strategic and tactical plans are carried out. 11. Communicates effectively the perspective of business opportunities, needs, and risks. 12. May perform other duties as assigned.
Preferred Education: Experience with alumni relations or nonprofit volunteer management. Willingness to participate in AYA's events and programs, including evenings and weekends as needed. Familiarity with advancement related systems, such as CRM databases and online engagement platforms. Change management and training experience.
Preferred Education, Experience and Skills: Experience with alumni relations or nonprofit volunteer management. Willingness to participate in AYA's events and programs, including evenings and weekends as needed. Familiarity with advancement related systems, such as CRM databases and online engagement platforms. Change management and training experience.
Required Skill/ability 5: Demonstrated flexibility and agility in responding to changing demands and priorities in a fast-paced and changing environment. Ability to work creatively and to keep priorities aligned while maintaining professionalism and a sense of humor.
Posting Position Title: Business Analyst
Required Skill/ability 3: Outstanding verbal and written communications skills. Demonstrated ability to communicate functional needs, technical requirements, and business processes. Ability to communicate complex information and concepts to mixed audiences.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: AYA Data Strategy Manager
Required Skill/ability 1: Excellent organizational, analytic and problem-solving skills. Ability to prioritize competing responsibilities and to manage timelines that involve multiple stakeholders. Demonstrated attention to detail and commitment to highest level of accuracy. Sound judgment regarding need for consultation vs. independent decision-making.
Required Skill/ability 4: High comfort level with technology, including proficiency in MSOffice, presentation software, and CRM databases. Sophisticated understanding of how systems and data work together to serve business needs. Fast learner with demonstrated ability to learn new interfaces and systems.
Required Skill/ability 2: Ability to build productive working relationships with staff and volunteers to achieve common goals and contribute to AYA's mission. Ability to build client relationships and work effectively with technical staff, alumni volunteers, and university colleagues. Appreciation and respect for diversity. Strong customer service orientation.
Bachelor's Degree in a related field and four years of related experience or equivalent combination of education and experience.
Internal Number: 48869BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.