The Chief Operations Officer/Director of Operations role is responsible for leading four critical functions at St. B; Human Resources, the After-School Program, Technology and Facilities Management. This role demands a seasoned professional with a passion for our mission and the ability to play an integral role in advancing the organization’s efforts. We are interested in an applicant with experience in the relevant areas, particularly in human resource and the desire and ability to succeed under the leadership of the Head of School. This position offers the opportunity to make a real impact on St. B’s long term success and growth.
Essential Functions – Human Resources
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Setting Strategy: Operate at a strategic level regarding compensation, benefits, staffing, organizational development, hiring and selection. Facilitating the development of an employee-oriented organization culture that emphasizes continuous improvement, team- work, high performance consistent with the mission of the school.
HR Policies and Procedures: Annually reviews and makes recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters. Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
Regulatory compliance: Maintains knowledge of industry trends and employment legislation and ensures organization's compliance. Maintains responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters. Consults with legal counsel as appropriate, or as directed by the CEO, on personnel matters.
Compensation and Benefits Management: Assists executive management in the annual review, preparation and administration of the organization's wage and salary program. Stays informed of industry compensation strategies and trends and works with the CFO regarding compensation strategy for the school. Manages benefit programs offered by the school.
Hiring and selection of employees: Ensures the school has a selection process that is compliant and effective in hiring within and outside the organization.
Employee relations: Stays connected with all departments to understand employee engagement and morale. Coordinates or conducts exit interviews to determine reasons behind separations.
Ensures all managers of others are knowledgeable of their HR legal requirements and best practices in hiring, selection, employee discipline and performance management: Works directly with department managers to assist them in carrying out their responsibilities on all personnel matters.
Organizational Design and Development: Working from the school’s strategic plan, create organizational design and development plans to support the strategic plan. Recommends, evaluates and participates in staff development for the organization.
Payroll administration: Has oversight and approval of payroll changes.
Vendor management: Cost effectively manage vendor relationships to support the efforts of the human resource function.
Employee Development: Help teachers maintain or obtain teaching certifications.
Essential functions - After School Program Management:
Manages the director of the afterschool program: Ensuring the strategic plan performance measures for the program are being fulfilled throughout the program’s annual cycle.
Insuring the children are safe, cared for and offered programs that keep them engaged and growing: the COO oversees the management, implementation and assessment of the school’s after school offerings.
Insures positive relationships are maintained with all constituents in the afterschool program.
Oversight of the “business” of the afterschool program so it meets its strategic goals; including budget management, hiring and retaining gifted staff, analyzing results real time, marketing and business development as well as delivering a consistently excellent customer experience.
Essential function - Technology:
Responsible for overseeing school’s mission critical technology systems and vendor relationships:
Student Information System (Renweb)
Admissions Platform (Ravennna)
Oversees and supports teacher, student, and administrator computer platforms and productivity software. Managing vendor support resources as appropriate.
Mac / Windows / Chromebooks
Responsible for offering appropriate computer training for the teachers so they can carry out their day to day responsibilities.
Insure facility’s website changes are made for key stakeholders such as parents association and Board of Trustees.
Essential function - Facilities Management:
Manages the Facilities Manager for St. B’s school and church, who is responsible for managing cleaning crew, day porter, negotiating with sub-contractors for moving, cleaning and maintenance.
Oversight of the annual facility maintenance plan, housekeeping, vendor-management and budget management for all campuses.
Supports the Facilities Manager in providing a positive customer experience for anyone that comes on the campuses of St. B’s.
Maintains a strategic view of space allocation and layout, communication services and the need for facility expansion.
Education, Work Experience
Minimum of 5-7 years work-related management experience in the nonprofit sector preferably in a private school setting. Bachelor’s degree in business from an accredited college or equivalent work experience is a must.
Well developed strategic and critical thinking skills
Excellent listening, interpersonal, written, and oral communication skills
Strong computer skills with basic working knowledge of classroom technology and RenWeb.
Management skills with the ability to work with individuals from diverse backgrounds.
Must work well individually and as part of a team. Must be comfortable working in a fast-paced entrepreneurial environment where team members are given general direction and expected to figure out the details.
Possesses good process thinking skills, strives for continuous improvement and can drive results.
Excellent verbal communication and presentation skills
Creative problem solving
Superior time management skills and the ability to consistently meet deadlines and be flexible
Consistent, reliable, proactive with high emotional intelligence
Experience in a HR management role as a generalist will be considered favorably. Possessing a proven track record of success with a nonprofit organization is also a plus.
This is a full-time, year-round position. Availability is required during business hours (M-F, 8-4), plus periodic early morning, evening and weekend hours. Salary is commensurate with experience, competitive within the context of a COO role in a mid-sized nonprofit.
St. Benedict's (St. B’s) is an independent school located in Metro Atlanta, close to the intersections of Atlanta Road, Cumberland Parkway and East-West Connector in Smyrna, Georgia. In the Episcopal traditions of scholarship, openness and inclusion, St. Benedict’s Episcopal School encourages student creativity and inquiry-based learning in a caring and nurturing environment. To learn more about the school please visit our website, www.stbs.org