Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutch's pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation's first cancer prevention research program, as well as the clinical coordinating center of the Women's Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.The Email Specialist serves as part of the Donor Engagement and Events program within the Development department and reports to the Director, Integrated Communication for Donor Engagement. The Email Specialist is responsible for end-to-end administration of email campaigns, including content gathering, production, testing, and deployment in support of the Philanthropy team utilizing the Blackbaud Luminate Online email platform. The successful candidate will exhibit dependability, attention to detail and willingness to work as an integral member of the Development team and be capable of working well within all levels of the department. The Email Specialist is expected to take initiative, be a self-starter, and work independently and collaboratively with team members. Must maintain professionalism, show flexibility, handle multiple tasks and changing priorities, and remain composed under pressure of deadlines. The Email Specialist must be able to effectively communicate the mission, values, and scope of the institution. Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Campaign planningIntake email requests and build a prioritized project list that reflects Development department key dates and priorities; schedule Build workflow schedules, plan deployments taking into consideration all scheduled email communications, and manage expectations with requestors Partner with the Donor Information Services team and other stakeholders to create accurate recipient and suppression lists Campaign productionUtilize existing Fred Hutch templates to build, test, and deploy emails in Luminate Online Build new email templates as needed using existing Fred Hutch brand assets and in partnership with the Design and UX team in Communications and Marketing Optimize campaigns to maximize deliverability and reduce Spam scoring to comply with Fred Hutch standardsCampaign testing and analysisRun A/B and multivariate tests, conduct analysis of results, and iterate campaigns and lists based on findingsProactively track, monitor, and analyze performance; propose modifications or alternate approaches as appropriate, including segmentation of lists and target audience criteria refinementBuild, send, and track event registrations and survey questionnairesGrow knowledge of industry best practices for self and others at Fred HutchSupport special projects and initiatives as neededSummary of ExperienceRequiredBachelor's degree 2+ years of email administration and implementation experience Knowledge of and experience with HTML and CSS supported by major email clientsUnderstanding of principals and best practices for email design, UX and UICompetency in Microsoft Office Suite required, especially Excel for reporting and analysis.Highly desiredExperience with Marketing Automation and email marketing tools (e.g., Hubspot, Marketo, MailChimp, Campaign Monitor, Eloqua, Silverpop, Retention Science, Return Path)Experience producing web-optimized graphics using Adobe Creative SuiteExperience in a marketing or Philanthropy departmentKnowledge of Microsoft Visio for project managementRaiser's Edge donor database experience Experience using project management software (Asana, Smartsheet, other) Required Knowledge, Skills, and AbilitiesBest practices for email marketing, including email, segmentation, dynamic content, testing methodologies, deliverability, list growth, etc.Project management, attention to detail, and quality of workExceptional customer service skillsStrong proofreading skillsStrong project management skillsAbility to work independently, prioritize multiple projects, and work under pressureAbility to communicate clearly and concisely, both orally and in writingAbility to handle confidential and sensitive informationAbility to build relationships and work in a team environment
At Fred Hutchinson Cancer Research Center, teams of world-renowned scientists and humanitarians work together to prevent, diagnose and treat cancer, HIV/AIDS and other diseases. Researchers are discovering new ways to detect cancers earlier, improve treatments, and learn how to prevent cancers from growing. Although Fred Hutchinson opened its doors in 1975, its history began about 20 years before ...that. In 1962 Fred Hutchinson envisioned a center devoted to studying cancer, a disease that took his brother’s life. Today Fred Hutchinson is contributing to the next waves of breakthrough treatments and prevention strategies. Fred Hutchinson collaborates with the Seattle Cancer Alliance, the National Cancer Institute, and the University of Washington.