The Opportunity | Ronald McDonald House of Chapel Hill
The Ronald McDonald House of Chapel Hill (RMH-CH) is a nonprofit organization dedicated to serving families in a home-like environment while their children face serious medical issues at UNC Children’s Hospital.
The House creates a community of hope and comfort, allowing families to focus on the health and well-being of their critically-ill children. RMH-CH provides respite and support for families of children in pediatric intensive care units, receiving bone marrow transplants and undergoing outpatient procedures like radiation and chemotherapy. The House gives families the amenities of home, including two fully-stocked kitchens, inviting dining areas, computers and wireless Internet access, laundry facilities, two playrooms, and a library. Staff and volunteers offer emotional support and relief for families, including through a daily meal program, activity programs for the entire family, and free transportation to and from UNC Hospitals.
Located near UNC Children’s Hospital, RMH-CH has served almost 40,000 families since its founding 29 years ago. In 2016 alone, the House hosted more than 2,100 families. In 2012, RMH-CH embarked on an ambitious and successful $7.6 million capital campaign to increase the number of rooms from 29 to 52. This latest expansion opened in November 2015 and includes seven long-term bone marrow transplant apartments. RMH-CH furthers its mission through its Family Room inside UNC Children’s Hospital, offering parents of hospitalized children a comfortable living room and well-stocked kitchen pantry.
A 20-member Board of Directors governs RMH-CH. In fiscal year 2017, the House employs 24 staff members, operating with a budget of $1.35 million. In 2016, revenue of $1.4 million was made up of 33% investment revenue, 29% special events, 19% individual giving, 15% corporate and foundation support, and 4% program service revenue. RMH-CH could not operate without the support of its volunteers who donated more than 32,000 hours of service in 2016 alone.
RMH-CH is an independent 501(c)3 organization and a proud member chapter of Ronald McDonald House Charities (RMHC), itself an independent nonprofit organization. Founded 38 years ago, RMHC is one of the most recognized nonprofit brands in the world, and its 300+ member chapters can now be found in 54 countries. Combined, the worldwide chapters serve more than four million families per year.
The official mission statement of RMH-CH is as follows:
The Ronald McDonald House of Chapel Hill provides physical comfort and emotional support in environments dedicated to the well-being of the whole family.
The Ronald McDonald House of Chapel Hill will provide a “home-away-from-home” where the ever-changing needs of children and families receiving pediatric services will be met by people and programs of compassion, commitment, and integrity.
- We will provide families with the highest quality environment and experience delivered with respect, kindness, and compassion.
- We will faithfully utilize and protect our resources, both financial and human.
- We will develop and foster mutually beneficial relationships.
- We value the enthusiasm and energy of visionary thinking and the pursuit of excellence in everything we do.
- We will develop informed and measurable goals that ensure we continually improve our effectiveness.
The Position | Executive Director
Reporting to the Board President and accountable to the Board of Directors, the Executive Director has overall strategic and operational responsibility for RMH-CH programs, as well as the expansion and execution of its mission. The Executive Director acts as an ambassador for the House and builds and maintains the relationships throughout the community necessary for fundraising and donor support for the House and its mission.
The responsibilities of the Executive Director include:
- Oversee the House’s operation in a manner that allows it to meet its mission;
- Establish consistent, objective program performance standards of accountability;
- Ensure timely reporting to RMHC Global and sound record-keeping practices.
- Champion the House in all fundraising activities;
- Seek out potential new sources of funding to sustain the House’s expanded operations;
- Provide professional donor-centric support to all private, corporate, and foundation partners;
- At the direction and supervision of the Development Committee, develop and implement a system to regularly evaluate all fundraising initiatives;
- Work with staff to develop objective performance measures, to ensure consistent, high-quality reporting to the Board of Directors, and to feed into communication channels.
- With the Senior Director of Development, design a comprehensive Communications Plan;
- Cultivate existing relationships with donors, media, and other influential community leaders to strengthen the RMH-CH brand;
- Maintain and nurture the existing relationship between RMH-CH and local McDonald’s Owner/Operators and with RMHC Global;
- Develop and implement strategies that will maximize the reach, awareness of, and reputation of RMH-CH and its related programs;
- Represent the House at RMH-CH sponsored events in the community;
- Oversee all media contacts.
- Serve as liaison between RMH-CH Board of Directors and RMH-CH licensed programs;
- Work with the Executive Committee to oversee the Ronald McDonald Family Room and the Ronald McDonald House of Chapel Hill;
- Prepare all board reports, schedule meetings, take and distribute minutes, and ensure timely follow-up of action items;
- Ensure all board policies and procedures are current and comply with RMH-CH guidelines;
- Maintain all necessary records, policies, and procedures for RMH-CH.
- Administer or oversee the administration of accounting practices, bookkeeping functions, HR functions, maintenance of fiscal records and financial reports;
- Appraise operating results in terms of costs, approved budget compliance, operating procedures, trends, and increased net profit opportunities;
- Interface with the Finance Committee and lead the preparation of budgets and other financial documents; participate in strategic planning to achieve budget objectives; responsibility for all activities in accounts payable/receivables and bookkeeping functions; maintain accurate records and control reports;
- Interface with accounting firm to conduct annual audit and prepare annual Internal Revenue Service documents.