| Job Description:
The purpose of the Sales Manager is to assist in assuring the overall success of the hotel by meeting or exceeding the company’s expectations for top line revenue.
Essential Job Functions
Expectation to dedicate significant portion of time to direct telephone solicitation sales.
New Business development for property, predominantly from Association Group Market.
Meet or exceed assigned revenue goals; Rooms, F&B, Meeting Room Rental, Incremental.
Represent Auro Hotels professionally to our clients/guests and business partners.
Assure that all transactions with guests are handled in a legal, ethical manner.
Providing prospects with complete and accurate information on hotel. Determine client needs and possible objections; provider persuasive arguments to close the sale. Negotiate rates to maximize revenues.
Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems; maintain frequent contact with established and prospective clients.
Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings.
Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction. Manage time effectively, maximize sales time, focus on priorities, and complete assigned reports and projects in a timely manner.
Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
Execute rate negotiations and pre-qualification, issue contracts, and establishes files, process bookings and appropriate follow- up correspondence with clients.
Responsible for maintaining lost business report files and tracking tentative and definite business by market segments.
Conducts FAM tours, site inspections and represents Auro Hotels at trade/consumer shows, presentations and other functions as designated.
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