Anixter Center is one of the largest nonprofit organizations in the Chicago area serving people of all ages with disabilities and related challenges. Each year Anixter Center and its division—Chicago Hearing Society (CHS)—help more than 8,000 children, teens and adults by providing residential, educational, employment, socialization and health services.
Job Title: Director of Residential and Community Services
Department/Program: Residential Services
Reports To: Senior Director
Position Summary: Leads and manages all aspects of operations within Residential, including day-to-day operations and case management.
Directs and oversees day to day operations within residential programs, including case management services for more than 150 clients receiving services from agency.
Maintains liaisons with external monitoring agencies including, but not limited to Illinois Department of Human Services, Social Security, Public Aid, and other as required to ensure compliance with external standards.
Maintains administrative records per rules and procedures as required by the Agency.
Works closely with senior leadership to develop and implement strategic planning opportunities in line with best practices and continuous quality improvement.
Participates in the development of a 6MM dollar budget and implements lean strategies to ensure resources are allocated correctly.
Works effectively and maintains positive relationships with other social service agency departments and programs
Participates in weekly and monthly agency committees as needed or directed.
Provides leadership and is the liaison to external funding and monitoring bodies as well as other community agencies and resources.
Interviews, hires, provides on-the-job training opportunities, evaluates, and discipline staff members throughout programs.
Directly supervises a team of on average 10 staff members, provides leadership to a team of more than 75 people throughout all programs areas.
Manages all program policies and procedures and makes changes as needed as well as develops and implements residential policies and procedures.
Implements Union’s Collective Bargaining Agreement as well as participates in the negotiation meetings.
Identifies outcomes for the programs and provides strategies reports on a quarterly basis to senior leadership.
Works with members of external relations to retain grant funding for projects to enhance the quality of services provided.
Carries Director On Call cell phone monthly on a rotating basis.
Essential Skills and Experience:
Bachelor’s degree in social service related field. Master’s degree in social service field preferred.
Four years supervisory experience.
Demonstrated residential experience working with persons with developmental disabilities and/or mental illness.
Leadership skills: a demonstrated ability to lead people and get results through others.
Planning skills: an ability to think ahead and plan over a given time span.
Management skills: the ability to organize and manage multiple priorities.
Problem analysis and problem resolution at both a strategic and a functional level.
Strong customer orientation.
Excellent interpersonal and communication skills.
High performance teams and a strong team player.
Commitment to company values.
Valid Illinois driver’s license required.
Ability to meet agency insurance requirements.
Nonessential Skills and Experience:
Previous experience working in a non-profit.
Reporting to this Position: Residential Quality Coordinator and Program Managers
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Normal work hours are 40 hours per week, 9:00AM through 5:00PM, Monday through Friday. However, must maintain a flexible working profile while performing the job duties.
ABOUT ANIXTER CENTER:
Anixter Center is one of the largest nonprofit organizations in the Chicago area serving people of all ages with disabilities and related challenges. Each year Anixter Center and its three divisions - CALOR, Chicago Hearing Society (CHS) and Lekotek - help more than 7,300 children, teens and adults by providing residential, educational, employment, socialization and health s...ervices.
What makes us truly unique are the array of services we offer plus our ability to help people at every stage of life—children, teens, young adults and older adults.
As the parent organization, Anixter Center itself provides a broad range of programs for those who have physical, developmental, cognitive, psychiatric or sensory disabilities. These Anixter Center programs include: a literacy program for adults with disabilities; 24-hour supervised residential homes; substance use disorder programs for those who are deaf; and employment programs to help people with disabilities find jobs.