Association Management Company is seeking full time employee to serve as a Director of Membership for international, academic association. Excellent attention to detail, strong written and verbal communication skills required.
The Membership Director is responsible for creating, planning, managing, and executing membership development and service strategies to provide a high-quality member experience for the association.
Direct and coordinate all aspects of the association’s membership services, including implementing policies and objectives to meet member needs.
Analyze membership data and prepare reports on organizational membership trends.
Conduct research and assessment of the association membership and stakeholders.
Coordinate details related to developing, managing, marketing, and evaluating the association membership program related to membership and communities.
Develop and implement strategic initiatives to grow membership and improve the member experience.
Develop strategies and programs to increase membership; implement these strategies and programs.
Prepare annual budget for assigned program areas.
Provide strategic direction to association communities (chapters, colleges, special interest groups).
Manage all details related to developing, managing, marketing, and evaluating the association’s communities.
Oversee annual reporting and recognition process.
Coordinate community leader meetings at two conferences annual (and other conferences as necessary).
Develop and implement training programs for community leaders.
Establish and onboard new communities, including strategically pursuing potential growth areas as well as cultivating expressed interests of members. Cultivate expressed interests of members.
Lead investigation and process of closing defunct communities.
Member Service & Volunteer Management
Oversee annual awards program including ensuring committees follow policies, procedures, and project timelines.
Serve as staff liaison to the Vice President for Membership Services, Vice President for SIGs and Chapters, and Regional Representatives, as well as related committees and task forces.
Requires domestic and international travel to association conferences and Council meetings.
Supervise Membership Assistant.
This job description is not intended to be and should not be construed, as an all-inclusive list of responsibilities, skills, efforts, or working conditions associated with the position. While it is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Education level of a Bachelor’s Degree.
Should hold or be working toward the CAE designation (Certified Association Executive).
Five to ten years of experience in association management or related field.
Ability to handle multiple, concurrent tasks, prioritize and meet deadlines.
Strong interpersonal, written, and oral communication skills.
Strong attention to detail while keeping the overall goals of a project in mind.
Proven ability to work as part of a team.
Initiative to take on projects independently and foresee priorities and tasks.
Ability to recognize potential problems and develop solutions.
Strong written and verbal communication skills.
Proficient in most Microsoft Office applications (specifically Word, Excel, PowerPoint).
Discipline to successfully work without close supervision.
Please send resume to firstname.lastname@example.org.
For more information about Raybourn Group International visit www.raybourn.com. Interested candidates should send a cover letter, including salary requirements, and resume. Please no phone calls. EOE/M/F/D/V
Placing your organization in the care and custody of an association management company is a significant statement of trust. You can count on our professional staff to respect your past efforts and to be a caring, faithful partner for the future. Our corporate culture is defined by hard work, fair play and attention to detail. The RGI staff professionals are carefully selected to meet the needs of ...the association for which they work and are trained to manage a world-class organization with the enthusiasm needed to inspire, motivate and lead your industry or profession.