REPORTS TO: Quality Improvement & Training Manager LOCATION: Downtown
STATUS: Part-time CLASSIFICATION: Nonexempt
The Quality Improvement (QI) Assistant will be responsible for carrying out a variety of tasks as part of the day-to-day operations of the Quality Improvement & Training department. The QI Assistant will assist with the development and administration of department policies and procedures, coordinate aspects of the data collection and entry process, assist with analysis and reporting, and assist with research related to best practice, regulatory standards, and policy/procedure development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages life cycle of employee onboarding for all exempt and nonexempt personnel, students, and temporary employees and works to ensure the retention of employees;
Assist with administrative functions such as filing, receptionist duties, correspondence, etc.;
Coordinate all aspects of the data entry process, as well as provide assistance with collection, organization, analysis, and reporting functions;
Research accreditation and best practice standards in areas of outcomes and continuous quality improvement;
Research standards and measures of compliance for contractual, regulatory, and accreditation requirements for programs and services;
Contact private firms, public agencies, and other nonprofit organizations to collect data regarding rules, policies, procedures, and other matters;
Assist with research, review, and development of organizational policies, including Quality Improvement, Risk Prevention & Management, Behavior Support & Management, and training;
Support ongoing Quality Improvement initiatives, including COA reaccreditation, peer record review, client & stakeholder satisfaction surveys, Unusual Incident Reporting, etc.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low
Ability to read, write and speak English proficiently
Ability to read, write and speak Spanish is helpful
ADA STATEMENT: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Position responsibilities are intended to describe those functions that are essential to the performance of this job. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Interest in nonprofit management, organizational development, and child welfare is preferred.
Excellent written and oral communication skills are required.
Must possess deductive reasoning skills and be able to analyze and synthesize information for problem solving.
Proficiency in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint, & Publisher
Highly organized, detail-oriented individual
Ability to pass DCFS Background Check
Ability to work both independently and as a member of a team.
Education and Experience
Candidates must be pursuing, or have completed, a Bachelor‘s degree.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
At times, may require more than 40 hours per week to perform the essential duties of the position
About SOS Children’s Villages Illinois
For 25 years, SOS Children’s Villages Illinois has provided the highest quality of care for Illinois’ most vulnerable children and families. We are the first self-funded SOS organization in the United States. Since our beginning, we have carried on the successful track record of SOS-Kinderdorf International in transforming children with a broken childhood... into caring, productive, self-reliant adults.
In addition, we have pioneered a number of successful programs such as providing SOS Children continued support as they enter young adulthood, and empowering parents to pursue successful reunification of their families. Learn more about us and our model at www.sosillinois.org.