Organization The Smart Electric Power Alliance (SEPA), is the leading research and education membership organization helping utilities and technology companies advance clean energy and grid modernization solutions through open and transparent dialogue, objective information, and by advancing standards, & interoperability. SEPA provides a unique offering of national events, leading-edge market research, education, working groups and advisory services to help our members accelerate grid modernization projects. As the trusted platform for education, research, and collaboration, SEPA’s neutrality is a key factor in the organization’s success. Our philosophy focuses on bringing the expert stakeholders to the conversations to yield practical solutions. Our membership consists of 1,100 organizations, including utilities, technology providers, independent system operators, regulators, energy users, project developers, consultancies, and nonprofits, who look to us to provide the community, data, insight, and facilitation necessary to make the right decisions in the evolution of the utility business model and more engaging customer programs. Position The Membership Data Analyst will be the internal champion for the data stored in our Salesforce database. The Analyst is always thinking about how to use the data Salesforce can provide to identify key prospects to strengthen the SEPA community, find at-risk members, and glean other insights from reports. They are also responsible creating reports, maintaining data integrity, and responding to internal request for Salesforce data. The ideal candidate has an advanced knowledge of Salesforce and its tools. They are able to analyze data and match SEPA products and services to maximize membership. The Analyst is customer-service oriented, highly organized, and a strong player of cross-functional teams. The position is based in Washington, DC, and may require occasional travel (<10%).
Responsible for the accuracy and integrity of information entered into Salesforce
Creates reports and dashboards to track progress toward goals
Lead individual on creating customized Salesforce reports upon request
Handles all “mass uploads” of industry and events lists related to membership
Works with Senior Membership Coordinator on invoicing, payment application, and other financial tasks
Analyzes SEPA member and non-member data and works with the Membership Associate to analyze publication, event, and other member-related data to identify opportunities for recruitment and engagement
Provides membership recruitment lists that are used for prospecting by Senior Staff
Serves as internal champion to promote staff adoption and usage of Salesforce
Other tasks as assigned
Bachelor’s degree preferred
Three to Five years of related experience (Not-for-profit organization experience a plus)
At least two years of experience working with Salesforce
Experience with Google platform including Drive, Mail, & Apps
Analytical You are comfortable with data. You notice trends and ask why.
Service Driven You have a strong enthusiasm for customer service – both internally with colleagues and externally with member prospects and stakeholders.
Skilled project manager. You are able to juggle multiple tasks, allocate and optimize resources, and manage timelines. You enjoy creating and implementing processes and procedures that uphold rigorous standards.
Strong attention to detail. You are deadline-focused and understand the need for a quality product delivered on time. Your impeccable work style sets the standard.
Proactive and self-motivated. This is a key element of SEPA’s culture and is critical to our success. You think ahead, anticipate challenges, and take things from start to finish. You have a keen ability to determine what is working and what is not, and you take action to lead in the right direction.
Flexible. With major changes occurring both internally and in the industry at large, you are able to adjust to changing priorities and operate effectively in a fluid and fast-paced environment.
Collaborative work-style. With a wide range of stakeholders to support and/or guide, you possess a style that both complements the efforts and supports the needs of others.
What’s Attractive to the Right Candidate?
This position will provide the opportunity to work in a cutting-edge organization where innovation is encouraged.
You will be part of a team with a culture driven by these organizational values:
Attitude: Exude responsiveness and friendliness Excellence: Deliver high quality work that members rave about Ownership: Take personal responsibility for SEPA’s success Growth: Seek out and embrace opportunities to grow SEPA and yourself Balance: Always examine all sides of an issue Comradery: Work hard with the team and have fun with the team Transparency: Communicate honestly, frequently, and openly
SEPA is an educational non-profit. We are a trusted platform for education, research and collaboration to help utilities deploy and integrate solar, storage, demand response, and other distributed energy resources.