This full-time exempt position is in the HAA Clubs and SIGs Office, which supports 197 clubs and 53 Shared Interest Groups, and works with 2000+ volunteers to engage Harvard's 330,000 alumni worldwide. This position is responsible for departmental staff management and for supporting the alumni Club and SIG networks worldwide, with a particular focus on guiding the strategy for and implementation of our Shared Interest Group program. This will be done in collaboration with colleagues across the HAA and relevant development colleagues across the University, and in partnership with the Alumni Offices at each of the graduate and professional schools and the Office of the President and Provost of Harvard.
Duties and Responsibilities:
1. Manages the internal relationships of the Clubs and SIGs team and the daily operations and administration of HAA Clubs and SIGs office. Hires, manages, coaches and mentors staff; works with staff to build professional skills; oversees performance management; tracks departmental budget; and sets staff policies and procedures in partnership with the Director. Works with Director, and other Senior Associate Director, to plan annual staff retreat.
2. Provides leadership of, sets strategy for, and oversees implementation of the HAA Shared Interest Group (SIG) program. Leads potential SIGs through the proposal development process and presents completed SIG applications to the HAA Executive Committee for approval three times a year. In conjunction with the Director, sets marketing and outreach strategy for SIGs, finding significant opportunities to market SIGs to the larger alumni community and to raise awareness of the organizations. Provides guidance, management, and programmatic direction for all large-scale SIG reunions, and for the SIG re-approval process. Works with the HAA Directors for SIGs to problem-solve and assist struggling organizations, with a key focus on ethnic and cultural identity groups. This includes offering distinctive support to SIGs via events, marketing, general guidance, and community-building. Collaborates with HAA colleagues, and specifically the Associate Director for University-wide Alumni Affairs, to create on-campus programming that is of interest to various SIG communities, highlights the organizations, and raises awareness of the groups. Serves as the liaison to the SIGs for these events.
3. Manages the annual HAA Alumni Leadership Conference (ALC), including recruiting the alumni co-chairs, strategically directing the program, overseeing the logistics and budget of the conference, and coordinating with relevant colleagues throughout the HAA on faculty recruitment and conference staffing. Manages the process for recognizing outstanding Clubs and SIGs through the Club and SIG Committee Awards.
4. Serves as the liaison to the Director and the three Clubs & SIGs Committee staff liaisons to create open dialogue and communication amongst all three committees and their volunteer leaders. Works with the staff liaisons and alumni co-chairs to set the strategy for that year's committee, ensure tangible deliverables, and identify potential areas of overlap.
5. The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
6. Willingness to work occasional evenings and weekends, as well as travel, as required.
Please include a cover letter with your application.
Skills testing may be a component of the interview process for this position.
The department of Alumni Affairs and Development at Harvard University is committed to diversity. We welcome applicants who bring varied experience, thought, and practice to the department's mission to maintain and enhance an engaged community of alumni and friends worldwide and to lead the University's fundraising efforts.
Harvard University Benefits Package Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year's Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year. Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus. Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee-based athletic facility memberships available at various locations around the university for employees.
Salary Grade: 059
Union: 00 - Non Union, Exempt or Temporary
1. Bachelor's degree required. 2. Strong team management skills, with 5+ years of experience managing a team of 3+ professional, full-time staff members. 3. Minimum of 8 years' experience in volunteer management in a university or nonprofit setting. 4. Excellent written and verbal communication skills, both in person and on the phone, required.
1. Experience in Alumni Relations preferred. 2. Professional background characterized by initiative, leadership, creative energy, and well-honed organizational skills. 3. Ability to work well under pressure both independently and collaboratively. 4. Ability to recruit, motivate, train, and manage staff and volunteers. 5. Demonstrated capability for project management and financial management. 6. Experience working with computer systems, including knowledge of various Word, Excel, Filemaker, and Outlook programs and familiarity with database management software. 7. Strong diplomatic skills and proven success managing a wide variety of personality types and difficult situations that can arise with volunteers. 8. Strong problem solving skills and adept at conflict management. 9. Strong meeting management and marketing skills, including proven track record in events planning. 10. Job occasionally requires standing for long periods of time and the ability to lift and carry heavy objects.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. T...he University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.